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Is Piano Software down?

Minor issues reported

From status.piano.io · checked 2 minutes ago · every 5 minutes

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As of 03:28 UTC on 12 November 2026, Piano Software's status page reports minor issues.

Last problem
Going on now
Problems, last 30 days
3
Typical incident
1 h 50 min
Longest in 90 days
13 h 8 min · 21 Oct

[Piano Audience] – Insight Data Delays

Issue

Started 12 hours ago, affecting Piano Audience - Insight.

Read the updates on status.piano.io ↗

Uptime

Piano Software, last 30 days

94.5 %

100%50%0%
Oct 14 Today

Biggest dip: Piano Software, 13.1 h of major outage on Oct 21.

Incidents

Started in the last 7 days

1

210
FSSMTWToday

This week Week before

Latest: Piano Software, issue on Nov 11.

Recovery

Median time back online

7 h 29 min

13 h 8 min0
30 days ago Today

0 of 2 were over within an hour. Each dot is one incident; the dashed line is the median.

Components 54

1 with issues

  • CCE
  • Piano Search
  • Other
Dashboards, Interfaces and Platform 16 parts
  • Publisher Dashboard - US - https://dashboard.piano.io
  • Publisher Dashboard - Asia - https://dashboard-ap.piano.io
  • Publisher Dashboard - Australia - https://dashboard-au.piano.io
  • Publisher Dashboard - Europe - https://dashboard-eu.piano.io
  • Piano ESP Dashboard - US - esp.piano.io
  • Piano ESP Dashboard - Asia - esp-ap.piano.io
  • Piano ESP Dashboard - Australia - esp-au.piano.io
  • Piano ESP Dashboard - Europe - esp-eu.piano.io
  • Piano Audience - Insight Issue
  • Piano Content Recommendations Dashboard
  • Piano Audience Dashboard
  • Piano Analytics Interfaces Availability
  • Piano Analytics Exports
  • Piano Analytics Dataflow Exports
  • Piano Analytics Data Sharing
  • Piano authentication – auth.piano.io
Subscription Management + Billing 4 parts
  • Checkout - US - buy.piano.io
  • Checkout - Asia - buy-ap.piano.io
  • Checkout - Australia - buy-au.piano.io
  • Checkout - Europe - buy-eu.piano.io
API Availability 7 parts
  • API Endpoints - US - api.piano.io
  • API Endpoints - Asia - api-ap.piano.io
  • API Endpoints - AU - api-au.piano.io
  • API Endpoints - EU - api-eu.piano.io
  • API Endpoints - ESP - api-esp.piano.io
  • API Endpoints - cxense - api.cxense.com
  • Piano Analytics - Reporting API
Composer Experience Execution 4 parts
  • Composer Experience Execution - US
  • Composer Experience Execution - Asia
  • Composer Experience Execution - Australia
  • Composer Experience Execution - Europe
Data Collection 5 parts
  • Piano Composer Data Collection
  • Piano Data Collection - Crawler
  • Piano ESP Data Collection
  • Piano Analytics Data Collection
  • Piano Audience - Data Collection
Recommendations 2 parts
  • Piano ESP On-Site Recommendations
  • Piano Content Recommendations
Email Distribution 2 parts
  • Piano ESP Email Distribution
  • Registration + Login and Management + Billing Transactional Emails
Identity Management 4 parts
  • Registration + Login - US - id.piano.io
  • Registration + Login - Australia - id-au.piano.io
  • Registration + Login - Asia - id-ap.piano.io
  • Registration + Login - EU - id.piano.io
SocialFlow 4 parts
  • SocialFlow.com Site uptime
  • Trib.al uptime
  • SocialFlow publishing
  • Feed Fetcher
Data Processing 3 parts
  • Piano Analytics Data Processing
  • Piano Audience - Data Processing / Connections
  • Piano Audience - User Profiles Backend

Last 90 days

4 incidents in 48 days tracked · no reported issues 95.8% of the time · typical incident 1 h 50 min

Aug 15 Today (UTC)

Recent incidents

Times in UTC

  1. Maintenance
     [ESP] Search infrastructure upgrade (EU region) 2 h
  2. Maintenance
     [ESP] Search infrastructure upgrade (EU region) 2 h
  3. Maintenance
     [ESP] Search infrastructure upgrade (AP and AU regions) 5 h 5 min
  4. Major outage
     [Piano Analytics] Delay in generating yesterday's data 1 h 50 min
  5. Maintenance
     [ESP] Search Infrastructure Upgrade (AP and AU regions) 2 h 1 min
  6. Major outage
     Partial System Outage 13 h 8 min
  7. Issue
     [SocialFlow] Automated Publishing Issues 1 h 2 min
All incidents on status.piano.io ↗

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Where this comes from

Stackpulse reads Piano Software’s official status page at status.piano.io every 5 minutes and keeps 90 days of what changed. We don’t test Piano Software ourselves, so a problem shows here once Piano Software reports it.

Stackpulse isn’t affiliated with Piano Software. Names and logos belong to their owners.

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