ParentSquare outage on 22 October 2026
Major outageAn email when it goes down, and when it’s back.
“Attendance notifications not sent for some Aeries-integrated schools”
On 22 October, ParentSquare reported a major outage affecting its Data Sync component, which kept attendance notifications from being sent for some schools that use Aeries; the incident ran from 00:51 to 03:36 UTC, 2 h 45 min. According to the status page, an outage at its data provider Aeries stopped the notices for a shorter window of about 40 minutes, and the affected notices were later resent to families. Musixmatch, Alura, OpenAI, npm and Notion also reported problems during the same period.
ParentSquare’s own incident page ↗- When
- 00:51–03:36 UTC
- How long
- 2 h 45 min
- Incident open on its page
- 00:50–03:35 UTC
- Components affected
- 1
- ParentSquare, 30 days before
- 1 other outage
What broke when
From ParentSquare’s own status page: when it moved each component into trouble, and back.
At the same time
Started in the hour before or during it
And 150 lesser-known services. Problems at the same time are a clue, never proof that one caused another.
Timeline
Times in UTC
- Investigating
- Data Sync: partial outage
- Resolved
- Data Sync: back to normal
Where this comes from
Stackpulse reads ParentSquare’s official status page at status.parentsquare.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.
Stackpulse isn’t affiliated with ParentSquare. Names and logos belong to their owners.