Is Parchment down?
Under maintenance
From status.parchment.com · checked 5 minutes ago · every 5 minutes
An email when it goes down, and when it’s back.
As of 03:36 UTC on 12 November 2026, Parchment's status page reports maintenance. Its last reported problem was on 6 November 2026: “Order Payment Processing Failing to Complete”, critical, for 50 min from 02:24 UTC.
- Last problem
- 6 Nov · 50 min
- Problems, last 30 days
- 2 (1 critical)
- Typical incident
- 1 h 45 min
- Longest in 90 days
- 1 h 45 min · 4 Nov
Uptime
Parchment, last 30 days
33.89 %
Biggest dip: Parchment, 1.8 h of issue on Nov 4.
Incidents
Started in the last 7 days
1
This week Week before
Latest: Parchment, critical on Nov 6.
Recovery
Median time back online
1 h 18 min
1 of 2 were over within an hour. Each dot is one incident; the dashed line is the median.
Components 39
1 under maintenance
- Parchment Award - Transcript Services
- Parchment Award - Diploma, Certificate, Badge, CLR
- Parchment Analyze/Recruit
- Course and Credit Solutions (Quottly) - Web Application
- Course and Credit Solutions (Quottly) - Integration
Consumer 3
parts 
- Login
- Ordering Maintenance
- Payment / JPMChase
Integrations 3
parts 
- Ellucian eTranscripts
- eScrip-Safe Printer
- RoboRegistrar
Supporting Services 6
parts 
- FedEx
- USPS
- Parchment Print
- Parchment Support
- Salesforce / Parchment Help Center
- GlobalSign
Parchment Award Document Management 4
parts 
- Annotation Services
- Document Import Services
- Search Clusters & NoSQL Storage
- Viewer
Parchment Pathways K-12 District Transfer 3
parts 
- Email Notification Service
- Search Clusters & NoSQL Storage
- SMS & Phone Services
Parchment Pathways K-12 Enroll 4
parts 
- Email Notification Service
- GIS Integration
- Search Clusters & NoSQL Storage
- SMS & Phone Services
Parchment Pathways K-12 Lottery 4
parts 
- Email Notification Service
- GIS Integration
- Search Clusters & NoSQL Storage
- SMS & Phone Services
ScribOrder 7
parts 
- Credit Card Processing
- Email Notification Service
- IP Printing & Digital Signing
- ScribCheck
- SMS & Phone Services
- Search Clusters & NoSQL Storage
- Etrans System
Last 90 days
2 incidents in 48 days tracked · no reported issues 99.8% of the time · typical incident 1 h 45 min
Recent incidents
Times in UTC
- GED Ordering Disabled and 1 more Ongoing
Maintenance
- Payment Processing Delays / Errors and 1 more 50 min
Critical
- GED Ordering Disabled 32 h 55 min
Maintenance
- Some users may see the error message "Fulfillment Failed" on their orders status. 1 h 45 min
Issue
- GED Ordering Disabled 6 days
Maintenance
- GED Ordering Disabled 5 days
Maintenance
- Quottly Platform Maintenance 1 h
Maintenance
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More in Education
All 215 in EducationWhere this comes from
Stackpulse reads Parchment’s official status page at status.parchment.com every 5 minutes and keeps 90 days of what changed. We don’t test Parchment ourselves, so a problem shows here once Parchment reports it.
Stackpulse isn’t affiliated with Parchment. Names and logos belong to their owners.
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