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Is Parchment down?

Under maintenance

From status.parchment.com · checked 5 minutes ago · every 5 minutes

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As of 03:36 UTC on 12 November 2026, Parchment's status page reports maintenance. Its last reported problem was on 6 November 2026: “Order Payment Processing Failing to Complete”, critical, for 50 min from 02:24 UTC.

Last problem
6 Nov · 50 min
Problems, last 30 days
2 (1 critical)
Typical incident
1 h 45 min
Longest in 90 days
1 h 45 min · 4 Nov

Uptime

Parchment, last 30 days

33.89 %

100%50%0%
Oct 14 Today

Biggest dip: Parchment, 1.8 h of issue on Nov 4.

Incidents

Started in the last 7 days

1

210
FSSMTWToday

This week Week before

Latest: Parchment, critical on Nov 6.

Recovery

Median time back online

1 h 18 min

1 h 45 min0
30 days ago Today

1 of 2 were over within an hour. Each dot is one incident; the dashed line is the median.

Components 39

1 under maintenance

  • Parchment Award - Transcript Services
  • Parchment Award - Diploma, Certificate, Badge, CLR
  • Parchment Analyze/Recruit
  • Course and Credit Solutions (Quottly) - Web Application
  • Course and Credit Solutions (Quottly) - Integration
Consumer 3 parts
  • Login
  • Ordering Maintenance
  • Payment / JPMChase
Integrations 3 parts
  • Ellucian eTranscripts
  • eScrip-Safe Printer
  • RoboRegistrar
Supporting Services 6 parts
  • FedEx
  • USPS
  • Parchment Print
  • Parchment Support
  • Salesforce / Parchment Help Center
  • GlobalSign
Parchment Award Document Management 4 parts
  • Annotation Services
  • Document Import Services
  • Search Clusters & NoSQL Storage
  • Viewer
Parchment Pathways K-12 District Transfer 3 parts
  • Email Notification Service
  • Search Clusters & NoSQL Storage
  • SMS & Phone Services
Parchment Pathways K-12 Enroll 4 parts
  • Email Notification Service
  • GIS Integration
  • Search Clusters & NoSQL Storage
  • SMS & Phone Services
Parchment Pathways K-12 Lottery 4 parts
  • Email Notification Service
  • GIS Integration
  • Search Clusters & NoSQL Storage
  • SMS & Phone Services
ScribOrder 7 parts
  • Credit Card Processing
  • Email Notification Service
  • IP Printing & Digital Signing
  • ScribCheck
  • SMS & Phone Services
  • Search Clusters & NoSQL Storage
  • Etrans System

Last 90 days

2 incidents in 48 days tracked · no reported issues 99.8% of the time · typical incident 1 h 45 min

Aug 15 Today (UTC)

Recent incidents

Times in UTC

  1. Maintenance
    GED Ordering Disabled and 1 more Ongoing
  2. Critical
    Payment Processing Delays / Errors and 1 more 50 min
  3. Maintenance
    GED Ordering Disabled 32 h 55 min
  4. Issue
    Some users may see the error message "Fulfillment Failed" on their orders status. 1 h 45 min
  5. Maintenance
    GED Ordering Disabled 6 days
  6. Maintenance
    GED Ordering Disabled 5 days
  7. Maintenance
    Quottly Platform Maintenance 1 h
All incidents on status.parchment.com ↗

Where this comes from

Stackpulse reads Parchment’s official status page at status.parchment.com every 5 minutes and keeps 90 days of what changed. We don’t test Parchment ourselves, so a problem shows here once Parchment reports it.

Stackpulse isn’t affiliated with Parchment. Names and logos belong to their owners.

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