No reported issuesAn email when it goes down, and when it’s back.
As of 03:31 UTC on 12 November 2026, Onfido's status page reports no issues. Its last reported problem was on 4 November 2026: “404 on motion captures endpoint”, major outage, for 5 min from 19:10 UTC.
- Last problem
- 4 Nov · 5 min
- Problems, last 30 days
- 4
- Typical incident
- 30 min
- Longest in 90 days
- 3 h 40 min · 20 Oct
Uptime
Onfido, last 30 days
99.34 %
Biggest dip: Onfido, 3.7 h of issue on Oct 20.
Incidents
Started in the last 7 days
0
This week Week before
No incidents this week. The last one: Onfido, major outage on Nov 4.
Recovery
Median time back online
25 min
3 of 4 were over within an hour. Each dot is one incident; the dashed line is the median.
Components 32
All online
- JS SDK Services
Europe (onfido.com) 13
parts 
- API
- Dashboard
- Applicant Form
- Document Verification
- Facial Similarity
- Watchlist
- Identity Enhanced
- Webhooks
- Known faces
- Autofill
- QES
- Device Intelligence
- UK EVisa
USA (us.onfido.com) 10
parts
- API
- Dashboard
- Document Verification
- Facial Similarity
- Watchlist
- Identity Enhanced
- Webhooks
- Known faces
- Autofill
- Device Intelligence
Canada (ca.onfido.com) 8
parts
- API
- Dashboard
- Document Verification
- Facial Similarity
- Webhooks
- Known faces
- Autofill
- Device Intelligence
Last 90 days
5 incidents in 48 days tracked · no reported issues 99.3% of the time · typical incident 30 min
Recent incidents
Times in UTC
- 404 on motion captures endpoint 5 min
Major outage - Potential problems completing Identity Reports (UK) 20 min
Issue - UK eVisa: delayed reports and tasks 30 min Issue
- IDR: provider issue causing delays on reports 3 h 40 min Issue
- Degraded performance for Identity Reports in UK jurisdiction 3 h 5 min Major outage
Having issues right now
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CriticalAWS · UAE (me-central-1) Region Availability
CriticalGW Sistemas O componente “SAAS Webtrans” e alguns outros componentes estão Inativos
Critical
More in Security & Identity
All 85 in Security & IdentityWhere this comes from
Stackpulse reads Onfido’s official status page at status.onfido.com every 5 minutes and keeps 90 days of what changed. We don’t test Onfido ourselves, so a problem shows here once Onfido reports it.
Stackpulse isn’t affiliated with Onfido. Names and logos belong to their owners.
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