Northwestern Information Technology logo

Is Northwestern Information Technology down?

Major outage reported

From northwesternuniversity.statuspage.io · checked 5 minutes ago · every 5 minutes

Get alerts for Northwestern Information Technology

An email when it goes down, and when it’s back.

As of 03:38 UTC on 12 November 2026, Northwestern Information Technology's status page reports a major outage.

Last problem
Going on now
Problems, last 30 days
2 (1 critical)
Typical incident
38 h 40 min
Longest in 90 days
21 days · 5 Oct

Northwestern Authentication Service Interruption

Major outage

Started 2 days ago, affecting Web Single Sign-On (Authentication and Authorization Services).

Read the updates on northwesternuniversity.statuspage.io ↗

Uptime

Northwestern Information Technology, last 30 days

35.06 %

100%50%0%
Oct 14 Today

Biggest dip: Northwestern Information Technology, 318.4 h of critical on Oct 14.

Incidents

Started in the last 7 days

1

210
FSSMTWToday

This week Week before

Latest: Northwestern Information Technology, major outage on Nov 9.

Recovery

Median time back online

11 min

1 h0
30 days ago Today

1 of 1 were over within an hour. Each dot is one incident; the dashed line is the median.

Components 141

1 with issues

Teaching and Learning Systems 3 parts
  • Canvas (Digital Learning Tools)
  • Library Services
  • Panopto (Digital Learning Tools)
Software and Applications 5 parts
  • Adobe Creative Cloud (Administrative/Business)
  • MATLAB (Research Tools)
  • Qualtrics (Research Tools)
  • SPSS (Research Tools)
  • Northwestern Print
Infrastructure 33 parts
  • Amazon Web Services (AWS) (Cloud Service)
  • Cooling Systems (Data Center Facilities)
  • DHCP (Network Management)
  • DNS (Network Management)
  • Domain Name and Address Management (DNS/DHCP) (Network Management)
  • Electrical Systems (Data Center Facilities)
  • Enterprise Backup and Restore Services (Server Management)
  • Enterprise File Services (Isilon)
  • Firewall (Network Management)
  • GitHub (Cloud Service)
  • Google Cloud (GCP) (Cloud Service)
  • Intercampus Connectivity (Network Connectivity)
  • Load Balancing (Network Connectivity)
  • Microsoft AZURE (Cloud Service)
  • Network Access Control (NAC) (Network Management)
  • Network User Status Agent (NUSA) (Network Management)
  • Network Time Protocol (NTP) (Network Management)
  • NUCloud (Server Management)
  • Oracle RAC (Server Management)
  • Remote Access -Virtual Private Network (VPN) (Network Connectivity)
  • SolarWinds (Server Management)
  • SSL VPN (Network Connectivity)
  • Utility Power (Data Center Facilities)
  • Virtual Server Hosting (Server Management)
  • Wired Network Services (Network Connectivity)
  • Wireless Network Services (Network Connectivity)
  • Decommission Virtual Server (Server Management)
  • PINNACLE (Network Management)
  • Internet Network Services (Network Connectivity)
  • Anypoint Platform (Integration Services)
  • DataHub (Integration Services)
  • EventHub (Integration services)
  • API Management Platform (Integration Services)
Research Technologies and Support 8 parts
  • Kellogg Linux Cluster (KLC) (Server Management)
  • MRI Cluster (Server Management)
  • NUCore
  • Quest Analytics Nodes
  • Quest High-Performance Computing Cluster (HPCC) (Server Management)
  • Research Data Storage Service (RDSS)
  • Globus (RDMS)
  • Electronic Research Notebook Service (ERNS)
Voice Services 9 parts
  • Call Centers (Videoconferencing and Telephones)
  • Cellular Services (Videoconferencing and Telephones)
  • Conference Bridge
  • Local Calling
  • Long Distance Calling
  • Speech Attendant
  • Telephone Services (Videoconferencing and Telephones)
  • Two-Way Radios (Videoconferencing and Telephones)
  • Voicemail
Administrative and Business 34 parts
  • CAESAR (Student Information Systems)
  • Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics)
  • ConnectNU (Student Information Systems)
  • Data Warehouse Services (Reporting and Analytics)
  • ECATS (Student Information Systems)
  • Facilities Connect (Facilities)
  • Faculty Recruitment System (Human Resources Systems)
  • Grad Student Tracking System (Student Information Systems)
  • iBuyNU (Finance and Procurement Systems)
  • CERES (Research Administration Systems)
  • myHR (Human Resources Systems)
  • myHR Learn (Human Resources Systems)
  • Northwestern Loan Application System (Student Information Systems)
  • NUFinancials (Finance and Procurement Systems)
  • NU Parking (Facilities)
  • NUPlans (Finance and Procurement Systems)
  • NUPortal (Finance and Procurement Systems)
  • OnBase (Workflow and Document Management)
  • Our Northwestern (Alumni and Advancement)
  • PerfectForms (Workflow and Document Management)
  • Power BI Visualization (Reporting and Analytics)
  • Research Portal (Research Administration Systems)
  • Tableau Visualization (Reporting and Analytics)
  • Student Opportunity Application Portal (Research Administration Systems)
  • Wildcard (Finance and Procurement Systems)
  • Workforce Software (WFS) Timekeeping (Human Resources Systems)
  • Smartsheet
  • Splunk (Reporting and Analytics)
  • ERS (Effort Reporting System) (Finance and Procurement Systems)
  • Blackthorn Events (Alumni and Advancement)
  • Graduate Student Progress (Student Information Systems)
  • CatConnect (Alumni and Advancement)
  • GiveCampus (Alumni and Advancement)
  • myHR Learn Integration (myHR Learn)
Desktop and Mobile Computing | Endpoint Management Infrastructure 5 parts
  • Encryption Key Escrow
  • Endpoint Device Backup
  • Endpoint Software and Configuration Management
  • Mobile Device Management (MDM)
  • Workstation Imaging
Professional Services 2 parts
  • IT Knowledge Base Service (Service Delivery and Support)
  • Service Management Platform (Service Delivery and Support)
Identity and Access Management 12 parts
  • Active Directory (Directory Services)
  • CyberArk (Privileged Account Management)
  • Duo Core Authentication Service (Authentication and Authorization Services)
  • Kerberos (Authentication and Authorization Services)
  • LDAP (Directory Services)
  • Northwestern Online Directory (Directory Services)
  • NUValidate (NETID Services)
  • Shibboleth (Authentication and Authorization Services)
  • Web Single Sign-On (Authentication and Authorization Services) Major outage
  • Wildcat Finder
  • 1Password (Password Management)
  • Cayosoft (Directory Services)
Information Security 7 parts
  • Client Antivirus Software (Secure Computing)
  • Data Center Firewall Rule Modification (Secure Computing)
  • Deny Unsolicited Inbound Traffic (DUIT) (Secure Computing)
  • Endpoint Security Software (Secure Computing)
  • InCommon Certificates (SSL Certificate Creation)
  • Managed Firewall Services (Secure Computing)
  • Identity System Integration (Identity and Access Management)
Communication and Collaboration 19 parts
  • Digital Signage (REACH) (Mass Communications)
  • Email Defense System (EDS)
  • Email Marketing and Campaign Management (Bulkmail) (Mass Communications)
  • G Suite (Email and Calendaring)
  • Microsoft Teams (Instant Messaging)
  • NU Listserv (Mass Communications)
  • NUsites (Self-Service Web Publishing)
  • Office 365 (Email and Calendaring)
  • Microsoft OneDrive (Document Sharing and Storage)
  • Public Group/Distribution List (Mass Communications)
  • Microsoft SharePoint (Document Sharing and Storage)
  • Television Services
  • Zoom Video Conferencing (Videoconferencing and Telephones)
  • Zoom Web Portal (Videoconferencing and Telephones)
  • NUInfo (Web Publishing and Hosting)
  • Web Content Management System (Cascade CMS)
  • Microsoft "Bookings with me" in Outlook (Email and Calendaring)
  • E911 Emergency Telephone Calling (Videoconferencing and Zoom)
  • Automated Telephone Directory (Videoconferencing and Zoom)
Technology Support Services 4 parts
  • CONDUITS
  • G Suite Student Email Accounts
  • Remote Support Assistance
  • Statuspage Page Access Users

Last 90 days

4 incidents in 48 days tracked · no reported issues 44.1% of the time · typical incident 38 h 40 min

Aug 15 Today (UTC)

Recent incidents

Times in UTC

  1. Maintenance
     (66763) KSM Coral Gables, Waukegan Library OGLC, and Garrett Seminary Network Equipment Maintenance 2 h
  2. Maintenance
     (66306) WebSSO Production Upgrade to 8.1.1 2 h
  3. Maintenance
     Tableau Critical Patching 2 h
  4. Maintenance
     Internet Services Maintenance and 1 more 3 h
  5. Maintenance
     (66665) Chicago Campus Network Equipment Maintenance Wieboldt Hall 2nd Floor 30 min
  6. Maintenance
     (66348) University Telephone Services Maintenance - SSL/TLS Certificate Renewals 5 h
  7. Maintenance
     SSL Certificate Updates 1 h
  8. Maintenance
     (66587) Wireless Network Equipment Maintenance 30 min
  9. Maintenance
     Solarwinds Maintenance Update to v2026.4 3 h
  10. Maintenance
     (66045) Schedule Maintenance for CAESAR to Apply PUM 39 Financial Aid Selective, POC1, POC2 into Production on Saturday, October 31, 2026 and 1 more 6 h 28 min
All incidents on northwesternuniversity.statuspage.io ↗

Having issues right now

All 672 services with issues

Popular services

All services

Where this comes from

Stackpulse reads Northwestern Information Technology’s official status page at northwesternuniversity.statuspage.io every 5 minutes and keeps 90 days of what changed. We don’t test Northwestern Information Technology ourselves, so a problem shows here once Northwestern Information Technology reports it.

Stackpulse isn’t affiliated with Northwestern Information Technology. Names and logos belong to their owners.

For agents and scripts

The same data as Markdown for AI agents, updated every 30 seconds. With Pro, the API and the MCP server give scripts and AI assistants every service and your own dashboards.