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Nextech outage on 29 October 2026

Major outage
Resolved · 13:40–16:56 UTC
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“NexCloud Service Disruption”

On 29 October, Nextech's NexCloud service had a major outage that affected access for some customers. The incident was open for 3 h 16 min, from 13:39 to 16:56 UTC, though the status page reported service restored at 14:12 and spent the rest of that time monitoring. Several other services also had problems at the same time, including PowerSchool, freee, Musixmatch, Blackbaud and Procore.

Nextech’s own incident page ↗
When
13:40–16:56 UTC
How long
3 h 16 min
Incident open on its page
13:39–16:56 UTC
Components affected
1
Nextech, 30 days before
No other outages

What broke when

Major outage
Partial outage
Degraded
Nextech NexCloud
UTC 14:0015:0016:0017:00

From Nextech’s own status page: when it moved each component into trouble, and back.

At the same time

Started in the hour before or during it

UTC 14:0015:0016:0017:00

And 226 lesser-known services. Problems at the same time are a clue, never proof that one caused another.

Timeline

Times in UTC

  1. Investigating
  2. Nextech NexCloud: partial outage
  3. Cause identified
  4. Fix in place, monitoring
  5. Resolved
  6. Nextech NexCloud: back to normal

Where this comes from

Stackpulse reads Nextech’s official status page at status.nextech.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.

Stackpulse isn’t affiliated with Nextech. Names and logos belong to their owners.