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Is Mend down?

No reported issues

From status.mendfamily.com · checked 3 minutes ago · every 5 minutes

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As of 03:35 UTC on 12 November 2026, Mend's status page reports no issues. Its last reported problem was on 26 September 2026: “NetDirector outage”, major outage, for at least 33 h 43 min from 12:07 UTC.

Last problem
26 Sept · ≥ 33 h 43 min
Problems, last 30 days
0
Typical incident
33 h 43 min
Longest in 90 days
None yet

Uptime

Mend, last 30 days

100 %

100%99.8%99.5%
Oct 14 Today

No downtime in the last 30 days.

Incidents

Started in the last 7 days

0

210
FSSMTWToday

This week Week before

No incidents in the last 60 days.

Recovery

Median time back online

None yet

1 h0
30 days ago Today

Nothing started and ended in the last 30 days.

Components 24

All online

  • Login Page
  • Scheduling
  • Digital Forms
  • Secure Messaging
  • Add or Update User Accounts
  • Live Chat Technical Support
  • Mend Knowledge Base
  • Reports
  • Dashboard
  • Video Sessions
  • Connection Logging
  • Connection Test
  • "Green Light" Patient Connection Indicator
  • Phone Dialer
  • Enhanced Virtual Waiting Room
  • SMS Text Message Notifications
  • Email Notifications
  • Voice Notifications
  • Patient-Facing Links
  • Imports
  • SSO
  • Payment Capture / Transactions
  • External Video Vendor Integrations
  • EHR Integration

Last 90 days

1 incident in 48 days tracked · no reported issues 96.0% of the time · typical incident 33 h 43 min

Aug 15 Today (UTC)

Recent incidents

Times in UTC

  1. Major outage
    NetDirector outage at least 33 h 43 min
All incidents on status.mendfamily.com ↗

Where this comes from

Stackpulse reads Mend’s official status page at status.mendfamily.com every 5 minutes and keeps 90 days of what changed. We don’t test Mend ourselves, so a problem shows here once Mend reports it.

Stackpulse isn’t affiliated with Mend. Names and logos belong to their owners.

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