Is Lightspeed (lightspeedhq.com) down?
Minor issues reported
From status.lightspeedhq.com · checked 1 minute ago · every 5 minutes
An email when it goes down, and when it’s back.
As of 03:34 UTC on 12 November 2026, Lightspeed (lightspeedhq.com)'s status page reports minor issues.
- Last problem
- Going on now
- Problems, last 30 days
- 6
- Typical incident
- 23 h 29 min
- Longest in 90 days
- 5 days · 28 Oct
LS Pay Australia Hospitality: possible payout delay for AMEX transaction
IssueStarted 3 days ago, affecting Payments, Lightspeed Payments.
Read the updates on status.lightspeedhq.com ↗Uptime
Lightspeed (lightspeedhq.com), last 30 days
34.76 %
Biggest dip: Lightspeed (lightspeedhq.com), 141.5 h of issue on Oct 28.
Incidents
Started in the last 7 days
1
This week Week before
Latest: Lightspeed (lightspeedhq.com), issue on Nov 9.
Recovery
Median time back online
87 h 10 min
0 of 5 were over within an hour. Each dot is one incident; the dashed line is the median.
Components 87
2 with issues, 1 under maintenance
Lightspeed Retail (R-Series) 4
parts 
- Retail POS Maintenance
- Retail API
- Analytics
- Integrated Payments
Lightspeed eCom (C-Series) 2
parts
- Lightspeed eCom (Europe)
- Lightspeed eCom (North America & Australia)
Lightspeed Loyalty 3
parts
- Dashboard
- Hospitality Integration
- Retail Integration
Lightspeed Golf 6
parts
- Tee Sheets
- Marketplace
- House Accounts
- Business Intelligence
- Mobile Apps
- Partner API
Lightspeed Restaurant (G-Series) 4
parts
- POS
- Lightspeed Payments
- Backoffice
- API
Lightspeed Restaurant (L-Series) 4
parts
- Manager
- POS
- API (incl. Online Orders)
- Lightspeed Payments
Lightspeed Restaurant (K-Series) 16
parts
- POS
- Back Office
- Back Office - Reporting
- API (incl. Online Orders)
- Order Anywhere
- Payments Issue
- Lightspeed Payments
- Advanced Insights
- Inventory
- Pulse
- Reservations
- Tasks
- Tempo
- Benchmarks & Trends
- KDS
- AI Assistant
Lightspeed Retail (X-Series) 18
parts
- Authentication
- API
- Customer Management
- Gift Cards & Store Credits
- Help Centre
- Inventory
- Payments
- Products
- Product pricing
- Quotes
- Reporting
- Retail POS
- Retail POS for iPadOS
- Sales History
- Service Orders
- Setup
- Stock Control
- Workflows
Lightspeed Restaurant (O-Series) 16
parts
- POS
- Back Office
- Standard Reporting
- Purchase
- Produce
- Insights
- API
- Lightspeed Payments Issue
- Lightspeed Loyalty
- Lightspeed Kiosk
- Lightspeed Bump Screen by Bump-It
- Ordering Integrations
- Payment Integrations
- Accounting Integrations
- Support (Phone/Email/Live Chat)
- Lightspeedhq.com.au (Website)
Lightspeed Support 3
parts
- Phone Support
- Chat Support
- Email Support
Lightspeed Retail (S-Series) 4
parts
- BackOffice
- Retail POS
- Payments
- API
NuORDER (B2B) 4
parts
- The Brand Platform
- The Retail / Assortment tool
- API's
- Hosted Integration Feeds
Genesys IT Operations 3
parts
- Genesys API's
- Interface
- Genesys Server's
Last 90 days
12 incidents in 48 days tracked · no reported issues 49.7% of the time · typical incident 23 h 29 min
Recent incidents
Times in UTC
- A possible delay for Nov 4 2026 payouts may be experienced by a subset of L & K series merchants and 2 more 3 days Issue
- Restaurant O-Series: Accounting Integration Delays 5 days Issue
- Lightspeed Restaurant (O-Series) - Updates & New Improvements 12.19.0 1 h
Maintenance - Delayed Hospitality payout reporting 5 h 5 min Issue
- Slowness on C-Series webshops in Europe and 1 more 7 h 20 min Issue
- Statement on PHP vulnerabilities 26 h 39 min Maintenance
- LS Pay Payment processing degraded for R-series, C-series and few L-series and 4 more 5 days
Major outage - Lightspeed Restaurant (O-Series) - Updates & New Improvements 12.18.3 1 h Maintenance
- Lightspeed Restaurant (O-Series): Scheduled Maintenance - Reporting and Insights 1 h Maintenance
- Lightspeed Restaurant (K-Series) and 1 more 46 h 34 min Major outage
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Where this comes from
Stackpulse reads Lightspeed (lightspeedhq.com)’s official status page at status.lightspeedhq.com every 5 minutes and keeps 90 days of what changed. We don’t test Lightspeed (lightspeedhq.com) ourselves, so a problem shows here once Lightspeed (lightspeedhq.com) reports it.
Stackpulse isn’t affiliated with Lightspeed (lightspeedhq.com). Names and logos belong to their owners.
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