Is Kustomer down?
No reported issues
From status.kustomer.com · checked 2 minutes ago · every 5 minutes
An email when it goes down, and when it’s back.
As of 03:31 UTC on 12 November 2026, Kustomer's status page reports no issues. Its last reported problem was on 3 November 2026: “Workflows delays in processing PROD2”, issue, for 1 h 10 min from 17:22 UTC.
- Last problem
- 3 Nov · 1 h 10 min
- Problems, last 30 days
- 1
- Typical incident
- 1 h 10 min
- Longest in 90 days
- 1 h 10 min · 3 Nov
Uptime
Kustomer, last 30 days
99.83 %
Biggest dip: Kustomer, 1.2 h of issue on Nov 3.
Incidents
Started in the last 7 days
0
This week Week before
No incidents this week. The last one: Kustomer, issue on Nov 3.
Recovery
Median time back online
1 h 10 min
0 of 1 were over within an hour. Each dot is one incident; the dashed line is the median.
Components 56
All online
- Regional Incident
Prod1 (US) 16
parts 
- Analytics
- API
- Bulk Jobs
- Channel - Chat
- Channel - Email
- CSAT
- Events / Audit Log
- Exports
- Knowledge base
- Notifications
- Registration
- Search
- Tracking
- Web Client
- Web/Email/Form Hooks
- Workflow
Prod2 (EU) 16
parts
- Analytics
- API
- Bulk Jobs
- Channel - Chat
- Channel - Email
- CSAT
- Events / Audit Log
- Exports
- Knowledge base
- Notifications
- Registration
- Search
- Tracking
- Web Client
- Web/Email/Form Hooks
- Workflow
Kustomer Voice & Text 1
part
- Kustomer Voice
Prod4 (IN) 16
parts
- Analytics
- API
- Bulk Jobs
- Channel - Chat
- Channel - Email
- CSAT
- Events / Audit Log
- Exports
- Knowledge base
- Notifications
- Registration
- Search
- Tracking
- Web Client
- Web/Email/Form Hooks
- Workflow
Third Party 6
parts
- PubNub
- OpenAI
- Channel - Facebook
- Channel - Instagram
- Channel - SMS
- Channel - WhatsApp
Last 90 days
1 incident in 48 days tracked · no reported issues 99.9% of the time · typical incident 1 h 10 min
Recent incidents
Times in UTC
- Worklfows delays in processing PROD2 and 1 more 1 h 10 min
Issue
Having issues right now
Paribu Humanity (H) Yatırma ve Çekme İşlemleri
CriticalAWS · Bahrain (me-south-1) Region Availability
CriticalAWS · UAE (me-central-1) Region Availability
CriticalGW Sistemas O componente “SAAS Webtrans” e alguns outros componentes estão Inativos
Critical
Popular services
All servicesWhere this comes from
Stackpulse reads Kustomer’s official status page at status.kustomer.com every 5 minutes and keeps 90 days of what changed. We don’t test Kustomer ourselves, so a problem shows here once Kustomer reports it.
Stackpulse isn’t affiliated with Kustomer. Names and logos belong to their owners.
For agents and scripts
The same data as Markdown for AI agents, updated every 30 seconds. With Pro, the API and the MCP server give scripts and AI assistants every service and your own dashboards.