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Is Kayako down?

No reported issues

From status.kayako.com · checked 56 seconds ago · every 5 minutes

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As of 03:35 UTC on 12 November 2026, Kayako's status page reports no issues. Its last reported problem was on 27 October 2026: “Kayako Service Disruption – Platform-Wide API and UI Failures”, major outage, for 21 h 51 min from 21:48 UTC.

Last problem
27 Oct · 21 h 51 min
Problems, last 30 days
2
Typical incident
23 h 31 min
Longest in 90 days
23 h 31 min · 14 Oct

Uptime

Kayako, last 30 days

92.22 %

100%50%0%
Oct 14 Today

Biggest dip: Kayako, 23.5 h of major outage on Oct 14.

Incidents

Started in the last 7 days

0

210
FSSMTWToday

This week Week before

No incidents this week. The last one: Kayako, major outage on Oct 27.

Recovery

Median time back online

22 h 41 min

23 h 31 min0
30 days ago Today

0 of 2 were over within an hour. Each dot is one incident; the dashed line is the median.

Components 4

All online

  • Help Center
  • Agent portal
  • EU Pod
  • US Pod

Last 90 days

2 incidents in 48 days tracked · no reported issues 96.1% of the time · typical incident 23 h 31 min

Aug 15 Today (UTC)

Recent incidents

Times in UTC

  1. Major outage
    Kayako Service Disruption – Platform-Wide API and UI Failures 21 h 51 min
  2. Maintenance
    Scheduled Database Maintenance – Saturday 24 October 2026 5 h
  3. Maintenance
    Scheduled Database Maintenance – Sunday 18 October 2026 4 h
  4. Major outage
    Delayed or failed reply sending on US instances 23 h 31 min
All incidents on status.kayako.com ↗

Where this comes from

Stackpulse reads Kayako’s official status page at status.kayako.com every 5 minutes and keeps 90 days of what changed. We don’t test Kayako ourselves, so a problem shows here once Kayako reports it.

Stackpulse isn’t affiliated with Kayako. Names and logos belong to their owners.

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