Is Kayako down?
No reported issues
From status.kayako.com · checked 56 seconds ago · every 5 minutes
An email when it goes down, and when it’s back.
As of 03:35 UTC on 12 November 2026, Kayako's status page reports no issues. Its last reported problem was on 27 October 2026: “Kayako Service Disruption – Platform-Wide API and UI Failures”, major outage, for 21 h 51 min from 21:48 UTC.
- Last problem
- 27 Oct · 21 h 51 min
- Problems, last 30 days
- 2
- Typical incident
- 23 h 31 min
- Longest in 90 days
- 23 h 31 min · 14 Oct
Uptime
Kayako, last 30 days
92.22 %
Biggest dip: Kayako, 23.5 h of major outage on Oct 14.
Incidents
Started in the last 7 days
0
This week Week before
No incidents this week. The last one: Kayako, major outage on Oct 27.
Recovery
Median time back online
22 h 41 min
0 of 2 were over within an hour. Each dot is one incident; the dashed line is the median.
Components 4
All online
- Help Center
- Agent portal
- EU Pod
- US Pod
Last 90 days
2 incidents in 48 days tracked · no reported issues 96.1% of the time · typical incident 23 h 31 min
Recent incidents
Times in UTC
- Kayako Service Disruption – Platform-Wide API and UI Failures 21 h 51 min
Major outage
- Scheduled Database Maintenance – Saturday 24 October 2026 5 h
Maintenance
- Scheduled Database Maintenance – Sunday 18 October 2026 4 h
Maintenance
- Delayed or failed reply sending on US instances 23 h 31 min
Major outage
Having issues right now
Paribu Humanity (H) Yatırma ve Çekme İşlemleri
Critical
AWS · Bahrain (me-south-1) Region Availability
Critical
AWS · UAE (me-central-1) Region Availability
Critical
GW Sistemas O componente “SAAS Webtrans” e alguns outros componentes estão Inativos
Critical
Popular services
All servicesWhere this comes from
Stackpulse reads Kayako’s official status page at status.kayako.com every 5 minutes and keeps 90 days of what changed. We don’t test Kayako ourselves, so a problem shows here once Kayako reports it.
Stackpulse isn’t affiliated with Kayako. Names and logos belong to their owners.
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