Jira Software outage on 2 November 2026
Major outageAn email when it goes down, and when it’s back.
“Fields missing across Jira Work Items for some users”
On 2 November, Jira Software had a major outage from 00:11 to 00:39 UTC (28 minutes), in which fields were missing from Jira work items for some users. Search, viewing content and Automation for Jira were affected. The status page said a configuration change appeared to have caused the issue and was reverted, with recovery starting by 00:25. Jira Product Discovery, Jira Work Management and Jira Service Management had problems at the same time, as did Musixmatch.
Jira Software’s own incident page ↗- When
- 00:11–00:39 UTC
- How long
- 28 min
- Incident open on its page
- 00:10–00:38 UTC
- Components affected
- 3
- Jira Software, 30 days before
- No other outages
What broke when
From Jira Software’s own status page: when it moved each component into trouble, and back.
At the same time
Started in the hour before or during it
And 62 lesser-known services. Problems at the same time are a clue, never proof that one caused another.
Timeline
Times in UTC
- Investigating
- Search: partial outage
- Viewing content: partial outage
- Automation for Jira: partial outage
- Fix in place, monitoring
- Resolved
- Search: back to normal
- Viewing content: back to normal
- Automation for Jira: back to normal
Where this comes from
Stackpulse reads Jira Software’s official status page at jira-software.status.atlassian.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.
Stackpulse isn’t affiliated with Jira Software. Names and logos belong to their owners.