Jira Product Discovery outage on 2 November 2026
Major outageAn email when it goes down, and when it’s back.
“Fields missing across Jira Work Items for some users”
On 2 November, Jira Product Discovery had a major outage from 00:11 to 00:39 UTC (28 minutes), during which fields were missing from Jira work items for some users, affecting the "Create and delete fields" component as well as searching and automations on those fields. The status page said a potential configuration change appeared to have caused the issue and was reverted, with recovery starting by 00:25 and full operation confirmed at 00:38. Jira Software, Jira Work Management, Jira Service Management and Musixmatch also had problems at the same time.
Jira Product Discovery’s own incident page ↗- When
- 00:11–00:39 UTC
- How long
- 28 min
- Incident open on its page
- 00:10–00:38 UTC
- Components affected
- 1
- Jira Product Discovery, 30 days before
- No other outages
What broke when
From Jira Product Discovery’s own status page: when it moved each component into trouble, and back.
At the same time
Started in the hour before or during it
And 61 lesser-known services. Problems at the same time are a clue, never proof that one caused another.
Timeline
Times in UTC
- Investigating
- Create and delete fields: partial outage
- Fix in place, monitoring
- Resolved
- Create and delete fields: back to normal
Where this comes from
Stackpulse reads Jira Product Discovery’s official status page at jira-product-discovery.status.atlassian.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.
Stackpulse isn’t affiliated with Jira Product Discovery. Names and logos belong to their owners.