HiBob outage on 3 November 2026
Major outageAn email when it goes down, and when it’s back.
“We’ve identified an issue with our DocuSign integration”
On 3 November, HiBob had a major outage in which requesting signatures through its DocuSign integration in Bob could fail with a general error, affecting the Core HR - Docs component. The incident was open from 15:16 to 17:52 UTC (about 2 h 35 min), though the status page showed a fix deployed at 17:09 and the component marked affected only until then. The status page said a recent update to its document integration infrastructure caused the failures and that the update was reverted; Sentry, U-Haul, Aircall, Thomson Reuters Legal, Blackbaud and Musixmatch also had problems at the same time.
HiBob’s own incident page ↗- When
- 15:17–17:52 UTC
- How long
- 2 h 35 min
- Incident open on its page
- 15:16–17:52 UTC
- Components affected
- 1
- HiBob, 30 days before
- No other outages
What broke when
From HiBob’s own status page: when it moved each component into trouble, and back.
At the same time
Started in the hour before or during it
And 188 lesser-known services. Problems at the same time are a clue, never proof that one caused another.
Timeline
Times in UTC
- Investigating
- Core HR - Docs: partial outage
- Cause identified
- Fix in place, monitoring
- Core HR - Docs: back to normal
- Resolved
Where this comes from
Stackpulse reads HiBob’s official status page at status.hibob.io every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.
Stackpulse isn’t affiliated with HiBob. Names and logos belong to their owners.