An email when it goes down, and when it’s back.
As of 03:35 UTC on 12 November 2026, Hero's status page reports no issues. Its last reported problem was on 3 November 2026: “Minor Service Outage”, issue, for 5 min from 19:32 UTC.
- Last problem
- 3 Nov · 5 min
- Problems, last 30 days
- 11
- Typical incident
- 5 min
- Longest in 90 days
- 5 h 10 min · 23 Oct
Uptime
Hero, last 30 days
84.16 %
Biggest dip: Hero, 5.2 h of major outage on Oct 23.
Incidents
Started in the last 7 days
0
This week Week before
No incidents this week. The last one: Hero, issue on Nov 3.
Recovery
Median time back online
5 min
9 of 11 were over within an hour. Each dot is one incident; the dashed line is the median.
Components 18
All online
- Xero Ltd - API Accounting API
Hero 3
parts 
- Hero App
- Hero APIs
- Hero Website
Stripe (Payment Gateway) 2
parts 
- Stripe API
- Stripe Dashboard
Cloudflare (Web Application Firewall) 10
parts 
- Cloudflare CDN/Cache
- Cloudflare Stream
- Cloudflare Workers
- Cloudflare Auckland, New Zealand - (AKL)
- Cloudflare Sydney, NSW, Australia - (SYD)
- Cloudflare Adelaide, SA, Australia - (ADL)
- Cloudflare Brisbane, QLD, Australia - (BNE)
- Cloudflare Melbourne, VIC, Australia - (MEL)
- Cloudflare Perth, WA, Australia - (PER)
- Cloudflare Hong Kong - (HKG)
Modica - Text Messages (SMS) 2
parts 
- Mobile Operators - New Zealand
- Mobile Gateway (API)
Last 90 days
15 incidents in 48 days tracked · no reported issues 98.7% of the time · typical incident 5 min
Recent incidents
Times in UTC
- Service Under Maintenance 4 h
Maintenance
- Service Under Maintenance 3 days
Maintenance
- Minor Service Outage 5 min
Issue
- Service Under Maintenance 12 h 55 min
Maintenance
- Minor Service Outage 1 h 55 min
Issue
- Partial System Outage 5 h 10 min
Major outage
- Service Under Maintenance 5 min
Maintenance
- Partially Degraded Service 30 min
Issue
- Service Under Maintenance 15 min
Maintenance
- Minor Service Outage 5 min
Issue
Having issues right now
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Critical
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AWS · UAE (me-central-1) Region Availability
Critical
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Critical
Popular services
All servicesWhere this comes from
Stackpulse reads Hero’s official status page at status.linc-ed.com every 5 minutes and keeps 90 days of what changed. We don’t test Hero ourselves, so a problem shows here once Hero reports it.
Stackpulse isn’t affiliated with Hero. Names and logos belong to their owners.
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