Is HelpDesk down?
No reported issues
From status.helpdesk.com · checked 1 minute ago · every 5 minutes
An email when it goes down, and when it’s back.
As of 03:33 UTC on 12 November 2026, HelpDesk's status page reports no issues. Its last reported problem was on 4 November 2026: “HelpDesk app unable to load”, critical, for 55 min from 21:03 UTC.
- Last problem
- 4 Nov · 55 min
- Problems, last 30 days
- 1 (1 critical)
- Typical incident
- 55 min
- Longest in 90 days
- 55 min · 4 Nov
Uptime
HelpDesk, last 30 days
99.82 %
Biggest dip: HelpDesk, 55 min of critical on Nov 4.
Incidents
Started in the last 7 days
0
This week Week before
No incidents this week. The last one: HelpDesk, critical on Nov 4.
Recovery
Median time back online
55 min
1 of 1 were over within an hour. Each dot is one incident; the dashed line is the median.
Components 5
All online
- Agent app
- API
- Integrations
- Support chat on www.helpdesk.com
- Subprocessors' service
Last 90 days
1 incident in 48 days tracked · no reported issues 99.9% of the time · typical incident 55 min
Recent incidents
Times in UTC
- HelpDesk app unable to load 55 min
Critical - Scheduled maintenance 20 min
Maintenance - Scheduled maintenance 10 min Maintenance
Having issues right now
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Critical
Popular services
All servicesWhere this comes from
Stackpulse reads HelpDesk’s official status page at status.helpdesk.com every 5 minutes and keeps 90 days of what changed. We don’t test HelpDesk ourselves, so a problem shows here once HelpDesk reports it.
Stackpulse isn’t affiliated with HelpDesk. Names and logos belong to their owners.
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