Is Help Scout down?
No reported issues
From status.helpscout.com · checked 55 seconds ago · every minute
An email when it goes down, and when it’s back.
As of 03:32 UTC on 12 November 2026, Help Scout's status page reports no issues. It has reported no problems since Stackpulse started checking it.
- Last problem
- None since checks began
- Problems, last 30 days
- 0
- Typical incident
- None yet
- Longest in 90 days
- None yet
Uptime
Help Scout, last 30 days
100 %
No downtime in the last 30 days.
Incidents
Started in the last 7 days
0
This week Week before
No incidents in the last 60 days.
Recovery
Median time back online
None yet
Nothing started and ended in the last 30 days.
Components 13
All online
- Web App
- Docs Sites
- Beacon
- Mobile Apps
- Email Processing
- Mailbox counts, folders, reports, search results
- Marketing Site
Public APIs 2
parts 
- Inbox API
- Docs API
AI Services 4
parts
- AI Drafts
- AI Answers
- AI Summarize
- AI Assist
Last 90 days
0 incidents in 49 days tracked · no reported issues 100% of the time
Recent incidents
Times in UTC
- Scheduled Database Maintenance and 1 more 2 h 1 min
Maintenance
Having issues right now
Paribu Humanity (H) Yatırma ve Çekme İşlemleri
CriticalAWS · Bahrain (me-south-1) Region Availability
CriticalAWS · UAE (me-central-1) Region Availability
CriticalGW Sistemas O componente “SAAS Webtrans” e alguns outros componentes estão Inativos
Critical
More in Customer Support
All 32 in Customer SupportWhere this comes from
Stackpulse reads Help Scout’s official status page at status.helpscout.com every minute and keeps 90 days of what changed. We don’t test Help Scout ourselves, so a problem shows here once Help Scout reports it.
Stackpulse isn’t affiliated with Help Scout. Names and logos belong to their owners.
For agents and scripts
The same data as Markdown for AI agents, updated every 30 seconds. With Pro, the API and the MCP server give scripts and AI assistants every service and your own dashboards.