Greenhouse outage on 16 October 2026
Major outageAn email when it goes down, and when it’s back.
“Onboarding UKG Pro Issues”
On 16 October, Greenhouse had a major outage affecting its HRIS Link UKG Pro onboarding integration that began at 22:44 UTC and lasted 5 h 47 min, ending at 04:31 UTC on 17 October. The status page marked the incident resolved at 04:24 and reported that some customers' new hires failed to sync to UKG; it said a fix was in place at 02:01 and that pending hires would be resent to UKG. Several other services, including 1Password and Hudl, also had problems during the same period.
Greenhouse’s own incident page ↗- When
- 22:44–04:31 UTC
- How long
- 5 h 47 min
- Incident open on its page
- 22:44–04:24 UTC
- Components affected
- 1
- Greenhouse, 30 days before
- No other outages
What broke when
From Greenhouse’s own status page: when it moved each component into trouble, and back.
At the same time
Started in the hour before or during it
And 172 lesser-known services. Problems at the same time are a clue, never proof that one caused another.
Timeline
Times in UTC
- Investigating
- HRIS Link - HRIS Link - UKG: partial outage
- Cause identified
- Fix in place, monitoring
- Resolved
- HRIS Link - HRIS Link - UKG: back to normal
Where this comes from
Stackpulse reads Greenhouse’s official status page at status.greenhouse.io every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.
Stackpulse isn’t affiliated with Greenhouse. Names and logos belong to their owners.