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Is Gorgias down?

No reported issues

From status.gorgias.com · checked 54 seconds ago · every 5 minutes

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As of 03:30 UTC on 12 November 2026, Gorgias's status page reports no issues. Its last reported problem was on 9 November 2026: “Too many requests error when trying to refresh a tab or login into the helpdesk”, major outage, for 25 min from 19:23 UTC.

Last problem
9 Nov · 25 min
Problems, last 30 days
9 (1 critical)
Typical incident
2 h 30 min
Longest in 90 days
6 days · 7 Oct

Uptime

Gorgias, last 30 days

82.65 %

100%50%0%
Oct 14 Today

Biggest dip: Gorgias, 95.3 h of major outage on Nov 2.

Incidents

Started in the last 7 days

2

210
FSSMTWToday

This week Week before

Latest: Gorgias, major outage on Nov 9.

Recovery

Median time back online

55 min

3 days0
30 days ago Today

5 of 9 were over within an hour. Each dot is one incident; the dashed line is the median.

Components 72

All online

  • Website
  • Aircall Inbound Calls
  • Aircall Outbound Calls
  • Chargebee API (US)
  • Chargebee API (EU)
  • Chargebee API (AU)
  • Chargebee Admin Console (US)
  • Chargebee Admin Console (EU)
  • Chargebee Admin Console (AU)
  • Chargebee Accounting Services
  • Chargebee Reporting and Analytics
  • Chargebee RevRec Portal
  • Chargebee Anrok
  • Chargebee Webhooks (US)
  • Chargebee Webhooks (EU)
  • Chargebee Webhooks (AU)
  • Chargebee Email Notifications (US)
  • Chargebee Email Notifications (EU)
  • Chargebee Email Notifications (AU)
Helpdesk 3 parts
  • REST API
  • Web App
  • Mobile Apps
Helpdesk Integrations 24 parts
  • Email
  • Mailgun SMTP
  • Mailgun inbound email
  • Mailgun outbound email
  • Mailgun API
  • Gmail
  • Outlook
  • Live Chat
  • Smooch Core API
  • Facebook Posts & Comments
  • Instagram comments
  • Shopify integration
  • Shopify API & Mobile
  • Aircall Public API
  • Aircall Aircall Apps
  • Stripe API
  • Facebook Messenger
  • ReCharge integration
  • Native Phone
  • Instagram Direct Messages
  • Yotpo
  • SMS
  • Twitter
  • WhatsApp
Infrastructure & Cloud 8 parts
  • Google Cloud Platform Google Container Engine
  • Google Cloud Platform Google Cloud Storage
  • Google Cloud Platform Google Kubernetes Engine
  • Google Cloud Platform Google Compute Engine
  • Google Cloud Platform Google Cloud Networking
  • Google Cloud Platform Google Cloud Pub/Sub
  • Google Cloud Platform Google Cloud DNS
  • Google Cloud Platform Google Cloud SQL
Helpdesk Clusters 11 parts
  • us-east1-635c
  • us-east4-65cd
  • us-east1-2607
  • aus-southeast1-fcb9
  • europe-west3-86c1
  • us-central1-d8ff
  • us-east4-5f09
  • europe-west1-c511
  • us-central1-c433
  • us-east1-c94b
  • europe-west4-e7f4
Help Center 3 parts
  • REST API
  • Customer Help Center website
  • Custom Domains
Automate 3 parts
  • AI Agent
  • Flows
  • Order Management
Convert 1 part
  • Campaigns

Last 90 days

12 incidents in 48 days tracked · no reported issues 73.7% of the time · typical incident 2 h 30 min

Aug 15 Today (UTC)

Recent incidents

Times in UTC

  1. Major outage
    Too many requests error when trying to refresh a tab or login into the helpdesk 25 min
  2. Major outage
    [VOICE] High error rate on /integrations/phone/call/transfer/ and 2 more 1 h 5 min
  3. Major outage
    AI Agent actions failing: Cloudflare rule blocking Workflows API calls to Helpdesk API and 3 more 3 days
  4. Major outage
    Mobile Application Unavailability and 1 more 19 h 36 min
  5. Critical
    Issues with log in 55 min
  6. Issue
    Partially Degraded Service 2 h 30 min
  7. Issue
    Partially Degraded Service 35 min
  8. Issue
    Loop Returns actions degraded 45 min
  9. Maintenance
    Service Under Maintenance 15 min
  10. Issue
    Partially Degraded Service 46 min
All incidents on status.gorgias.com ↗

Where this comes from

Stackpulse reads Gorgias’s official status page at status.gorgias.com every 5 minutes and keeps 90 days of what changed. We don’t test Gorgias ourselves, so a problem shows here once Gorgias reports it.

Stackpulse isn’t affiliated with Gorgias. Names and logos belong to their owners.

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