Is Gladly down?
No reported issues
From gladly.statuspage.io · checked 3 minutes ago · every 5 minutes
An email when it goes down, and when it’s back.
As of 03:34 UTC on 12 November 2026, Gladly's status page reports no issues. Its last reported problem was on 5 November 2026: “Voice functionality issues”, major outage, for 15 min from 21:01 UTC.
- Last problem
- 5 Nov · 15 min
- Problems, last 30 days
- 3
- Typical incident
- 1 h 15 min
- Longest in 90 days
- 3 h 10 min · 19 Oct
Uptime
Gladly, last 30 days
99.33 %
Biggest dip: Gladly, 3.2 h of issue on Oct 19.
Incidents
Started in the last 7 days
0
This week Week before
No incidents this week. The last one: Gladly, major outage on Nov 5.
Recovery
Median time back online
1 h 15 min
1 of 3 were over within an hour. Each dot is one incident; the dashed line is the median.
Components 18
All online
- Gladly Team Solution
- Gladly Structured Threads Solution (Legacy)
- Admin
- APIs, Webhooks and Integrations
- Channel - Chat (Glad App)
- Channel - Email
- Channel - Facebook Messenger
- Channel - Instagram
- Channel - SMS
- Channel - Voice
- Channel - WhatsApp
- Login
- Payments
- Reporting
- Routing, Prioritization and Workflow
- Search
- Tasks
- Gladly AI Solution
Last 90 days
3 incidents in 48 days tracked · no reported issues 99.6% of the time · typical incident 1 h 15 min
Recent incidents
Times in UTC
- Voice functionality issues 15 min
Major outage - Intermittent Issues with Login and Routing 1 h 15 min
Issue - Insights Agent Issues 3 h 10 min Issue
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Critical
Popular services
All servicesWhere this comes from
Stackpulse reads Gladly’s official status page at gladly.statuspage.io every 5 minutes and keeps 90 days of what changed. We don’t test Gladly ourselves, so a problem shows here once Gladly reports it.
Stackpulse isn’t affiliated with Gladly. Names and logos belong to their owners.
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