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Edmentum outage on 8 October 2026

Major outage
Resolved · 14:23–15:24 UTC
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“MajorClarity Performance Issues”

On 8 October, Edmentum's MajorClarity platform had a major outage from 14:22 to 15:23 UTC, about an hour, during which users could face login failures, authentication errors, or be unable to reach parts of the application. The status page said a fix was in place by 15:15, with performance improved, and the incident was marked resolved at 15:23; it said the root cause was identified but did not describe it. Blackbaud, Cursor, Thomson Reuters Legal, Litmus, Shopify, HubSpot and ElevenLabs also reported problems at around the same time.

Edmentum’s own incident page ↗
When
14:23–15:24 UTC
How long
1 h 1 min
Incident open on its page
14:22–15:23 UTC
Components affected
1
Edmentum, 30 days before
No other outages

What broke when

Major outage
Partial outage
Degraded

From Edmentum’s own status page: when it moved each component into trouble, and back.

At the same time

Started in the hour before or during it

And 98 lesser-known services. Problems at the same time are a clue, never proof that one caused another.

Timeline

Times in UTC

  1. Investigating
  2. MajorClarity: partial outage
  3. Cause identified
  4. Fix in place, monitoring
  5. MajorClarity: back to normal
  6. Resolved

Where this comes from

Stackpulse reads Edmentum’s official status page at status.edmentum.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.

Stackpulse isn’t affiliated with Edmentum. Names and logos belong to their owners.