Is Customer.io down?
No reported issues
From status.customerio.com · checked 3 minutes ago · every 5 minutes
An email when it goes down, and when it’s back.
As of 03:30 UTC on 12 November 2026, Customer.io's status page reports no issues. Its last reported problem was on 6 November 2026: “Customers are Unable to add new Email Sending Domains”, major outage, for 30 min from 23:57 UTC.
- Last problem
- 6 Nov · 30 min
- Problems, last 30 days
- 2
- Typical incident
- 30 min
- Longest in 90 days
- 30 min · 6 Nov
Uptime
Customer.io, last 30 days
99.86 %
Biggest dip: Customer.io, 30 min of major outage on Nov 6.
Incidents
Started in the last 7 days
1
This week Week before
Latest: Customer.io, major outage on Nov 6.
Recovery
Median time back online
28 min
2 of 2 were over within an hour. Each dot is one incident; the dashed line is the median.
Components 8
All online
- Javascript Tracker
- Data Collection
- Data Processing
- Message Sending
- Management Interface
- Knowledge Base
Third-Party Services 2
parts 
- Drag and drop email composer
- Email Composer Image Uploads
Last 90 days
2 incidents in 48 days tracked · no reported issues 99.9% of the time · typical incident 30 min
Recent incidents
Times in UTC
- Customers are Unable to add new Email Sending Domains 30 min
Major outage - Customer.io UI is currently unavailable for some customers 25 min
Issue
Having issues right now
Paribu Humanity (H) Yatırma ve Çekme İşlemleri
CriticalAWS · Bahrain (me-south-1) Region Availability
CriticalAWS · UAE (me-central-1) Region Availability
CriticalGW Sistemas O componente “SAAS Webtrans” e alguns outros componentes estão Inativos
Critical
More in Marketing
All 87 in MarketingWhere this comes from
Stackpulse reads Customer.io’s official status page at status.customerio.com every 5 minutes and keeps 90 days of what changed. We don’t test Customer.io ourselves, so a problem shows here once Customer.io reports it.
Stackpulse isn’t affiliated with Customer.io. Names and logos belong to their owners.
For agents and scripts
The same data as Markdown for AI agents, updated every 30 seconds. With Pro, the API and the MCP server give scripts and AI assistants every service and your own dashboards.