Is Cognigy Shared SaaS down?
No reported issues
From status.cognigy.ai · checked 26 seconds ago · every 5 minutes
An email when it goes down, and when it’s back.
As of 05:58 UTC on 12 November 2026, Cognigy Shared SaaS's status page reports no issues. Its last reported problem was on 4 November 2026: “Minor Service Outage”, issue, for 15 min from 17:00 UTC.
- Last problem
- 4 Nov · 15 min
- Problems, last 30 days
- 5
- Typical incident
- 10 min
- Longest in 90 days
- 20 min · 22 Oct
Uptime
Cognigy Shared SaaS, last 30 days
94.32 %
Biggest dip: Cognigy Shared SaaS, 20 min of issue on Oct 22.
Incidents
Started in the last 7 days
0
This week Week before
No incidents this week. The last one: Cognigy Shared SaaS, issue on Nov 4.
Recovery
Median time back online
5 min
5 of 5 were over within an hour. Each dot is one incident; the dashed line is the median.
Components 85
All online
- test-api
app-uk 11
parts 
- https://app-uk.cognigy.ai
- Conversation Check
- Load a flow chart (Resource API Availability)
- https://endpoint-app-uk.cognigy.ai
- Update a chart node (Resource API Availability)
- NLU Training Performance
- https://insights-api-app-uk.cognigy.ai
- https://liveagent-app-uk.cognigy.ai
- https://odata-app-uk.cognigy.ai/health
- https://api-app-uk.cognigy.ai
- https://webchat-app-uk.cognigy.ai
app 11
parts
- https://insights-api-app.cognigy.ai
- https://liveagent-app.cognigy.ai
- Update a chart node (Resource API Availability)
- NLU Training Performance
- https://api-app.cognigy.ai
- https://app.cognigy.ai
- https://odata-app.cognigy.ai/health
- https://webchat-app.cognigy.ai
- Conversation Check
- Load a flow chart (Resource API Availability)
- https://endpoint-app.cognigy.ai
app-us 11
parts
- https://odata-app-us.cognigy.ai/health
- Update a chart node (Resource API Availability)
- https://api-app-us.cognigy.ai
- https://app-us.cognigy.ai
- https://insights-api-app-us.cognigy.ai
- https://webchat-app-us.cognigy.ai
- https://liveagent-app-us.cognigy.ai
- https://endpoint-app-us.cognigy.ai
- Load a flow chart (Resource API Availability)
- NLU Training Performance
- Conversation Check
au-02 11
parts
- Conversation Check
- Update a chart node (Resource API Availability)
- Load a flow chart (Resource API Availability)
- https://au-02.cognigy.ai
- https://odata-au-02.cognigy.ai/health
- NLU Training Performance
- https://api-au-02.cognigy.ai
- https://endpoint-au-02.cognigy.ai
- https://liveagent-au-02.cognigy.ai
- https://insights-api-au-02.cognigy.ai
- https://webchat-au-02.cognigy.ai
trial 11
parts
- https://webchat-trial.cognigy.ai
- https://insights-api-trial.cognigy.ai
- NLU Training Performance
- https://odata-trial.cognigy.ai/health
- Conversation Check
- Update a chart node (Resource API Availability)
- https://trial.cognigy.ai
- https://api-trial.cognigy.ai
- Load a flow chart (Resource API Availability)
- https://liveagent-trial.cognigy.ai/
- https://endpoint-trial.cognigy.ai
vg-trial 3
parts
- Voicegateway Health Check
- https://api-vg-trial.cognigy.ai
- https://vg-trial.cognigy.ai
vg-au 3
parts
- https://api-vg-au.cognigy.ai
- https://vg-au.cognigy.ai
- Voicegateway Health Check
vg-uk 3
parts
- https://api-vg-uk.cognigy.ai
- https://vg-uk.cognigy.ai
- Voicegateway Health Check
vg-us 3
parts
- https://api-vg-us.cognigy.ai
- https://vg-us.cognigy.ai
- Voicegateway Health Check
vg 3
parts
- https://voicegateway-web-vg.cognigy.ai
- Voicegateway Health Check
- https://voicegateway-app-vg.cognigy.ai
vg-trial-us 3
parts
- https://api-vg-trial-us.cognigy.ai
- https://vg-trial-us.cognigy.ai
- Voicegateway Health Check
trial-us 11
parts
- https://odata-trial-us.cognigy.ai/health
- https://trial-us.cognigy.ai
- https://endpoint-trial-us.cognigy.ai
- NLU Training Performance
- Load a flow chart (Resource API Availability)
- Update a chart node (Resource API Availability)
- Conversation Check
- https://liveagent-trial-us.cognigy.ai
- https://webchat-trial-us.cognigy.ai
- https://api-trial-us.cognigy.ai
- https://insights-api-trial-us.cognigy.ai
Last 90 days
9 incidents in 48 days tracked · no reported issues 99.8% of the time · typical incident 10 min
Recent incidents
Times in UTC
- Environment vg-uk upgrade : Cognigy Voice Gateway v2026.23 2 h 5 min
Maintenance - Trial – Knowledge AI Store Upgrade 55 min Maintenance
- Minor Service Outage 15 min
Issue - Environment au-02 upgrade : Cognigy.AI v2026.22.3 2 h Maintenance
- Environment app-us upgrade : Cognigy.AI v2026.22.3 and 1 more 2 h 5 min Maintenance
- Environment app-uk upgrade : Cognigy.AI v2026.22.3 2 h 5 min Maintenance
- Environment au-02 upgrade : Cognigy.AI v2026.22.2 1 h 59 min Maintenance
- Environment trial-us upgrade : Cognigy.AI v2026.22.2 2 h Maintenance
- Environment app-uk upgrade : Cognigy.AI v2026.22.2 2 h Maintenance
- Environment vg-au upgrade : Cognigy Voice Gateway v2026.22.1 2 h Maintenance
Having issues right now
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Critical
Popular services
All servicesWhere this comes from
Stackpulse reads Cognigy Shared SaaS’s official status page at status.cognigy.ai every 5 minutes and keeps 90 days of what changed. We don’t test Cognigy Shared SaaS ourselves, so a problem shows here once Cognigy Shared SaaS reports it.
Stackpulse isn’t affiliated with Cognigy Shared SaaS. Names and logos belong to their owners.
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