Close outage on 28 October 2026
CriticalAn email when it goes down, and when it’s back.
“App is unavailable for some customers”
On 28 October, Close had a critical outage in which the app was unavailable for some customers, lasting 44 minutes from 17:43 to 18:27 UTC. The status page said degraded search infrastructure was affecting app availability for customers on the affected cluster. It opened the incident at 17:41, reported a revert and monitoring at 17:54, and marked it resolved at 18:10, earlier than the outage was recorded as ending. Stripe also had a minor issue with elevated API errors at the same time, starting at 17:39 UTC.
Close’s own incident page ↗- When
- 17:43–18:27 UTC
- How long
- 44 min
- Incident open on its page
- 17:41–18:10 UTC
- Close, 30 days before
- 1 other outage
At the same time
Started in the hour before or during it
And 98 lesser-known services. Problems at the same time are a clue, never proof that one caused another.
Timeline
Times in UTC
- Investigating
- Fix in place, monitoring
- Resolved
Where this comes from
Stackpulse reads Close’s official status page at status.close.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.
Stackpulse isn’t affiliated with Close. Names and logos belong to their owners.