An email when it goes down, and when it’s back.
As of 03:34 UTC on 12 November 2026, Cervey's status page reports no issues. Its last reported problem was on 6 November 2026: “Cervey Software Websites Degradation – Investigating Service Alerts”, critical, for 30 min from 10:01 UTC.
- Last problem
- 6 Nov · 30 min
- Problems, last 30 days
- 22 (9 critical)
- Typical incident
- 10 min
- Longest in 90 days
- 39 h 17 min · 12 Oct
Uptime
Cervey, last 30 days
93.01 %
Biggest dip: Cervey, 26.3 h of issue on Nov 3.
Incidents
Started in the last 7 days
1
This week Week before
Latest: Cervey, critical on Nov 6.
Recovery
Median time back online
18 min
19 of 22 were over within an hour. Each dot is one incident; the dashed line is the median.
Components 44
All online
- Cervey Homepage
Claim Processors 12
parts 
- Relay Processor
- Change Health Processor
- Direct Connect (Prod) Processor
- RedSail (PowerLine) Processor
- Test Claim A-1 Processor
- Test Claim A-2 Processor
- Test Claim B-1 Processor
- Test Claim B-2 Processor
- Eval A Processor
- Eval B Processor
- Claim Submission (API)
- Direct Connection (API)
Cervey APIs 5
parts 
- Interface Broker
- Surescripts API
- Web Drug Search
- Beta Web Drug Search
- Passport - Pioneer Connection (API)
Cervey Software Websites 10
parts 
- Adjudicator
- Claims Reconciliation
- Clinical Trials
- 340B RetailNAV
- 340B SplitNAV
- Catalyst
- Passport
- Tracker
- Member Portal
- Prior Authorization Portal
Services 16
parts 
- eFax Service
- Claim Support Service
- Claim Evaluation Service
- Reconciliation Remit Service
- Pre / Post Edit Service
- Generated Report Service
- Gateway Service
- Import Service
- Order Replenishment Service
- Jaspersoft Reporting
- Medispan Import Service
- DataQ Import Service
- EPCIS
- JScape MFT AS2 and SFTP Service
- M&D EDI File Transfers
- Sql Server Service Broker Status
Last 90 days
33 incidents in 48 days tracked · no reported issues 92.3% of the time · typical incident 10 min
Recent incidents
Times in UTC
- Partially Degraded Service and 2 more 30 min
Critical
- Partially Degraded Service 26 h 21 min
Issue
- Partial System Outage 5 min
Major outage
- Partial System Outage and 2 more 25 min
Critical
- Minor Service Outage 40 min
Issue
- Partial System Outage 30 min
Major outage
- Partial System Outage 5 min
Major outage
- Partial System Outage and 1 more 25 min
Critical
- Partially Degraded Service and 2 more 1 h 40 min
Critical
- Partially Degraded Service and 3 more 25 min
Critical
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All servicesWhere this comes from
Stackpulse reads Cervey’s official status page at status.cervey.com every 5 minutes and keeps 90 days of what changed. We don’t test Cervey ourselves, so a problem shows here once Cervey reports it.
Stackpulse isn’t affiliated with Cervey. Names and logos belong to their owners.
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