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Is BestNotes down?

Minor issues reported

From status.bestnotes.com · checked 5 minutes ago · every 5 minutes

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As of 03:31 UTC on 12 November 2026, BestNotes's status page reports minor issues.

Last problem
Going on now
Problems, last 30 days
3
Typical incident
5 h 40 min
Longest in 90 days
13 h 32 min · 8 Oct

RateQueue Host Down Did Not Recover

Issue

Started 9 days ago.

Read the updates on status.bestnotes.com ↗

Uptime

BestNotes, last 30 days

65.73 %

100%50%0%
Oct 14 Today

Biggest dip: BestNotes, 217.2 h of issue on Nov 3.

Incidents

Started in the last 7 days

0

210
FSSMTWToday

This week Week before

No incidents this week. The last one: BestNotes, issue on Nov 3.

Recovery

Median time back online

3 h 15 min

5 h 40 min0
30 days ago Today

1 of 2 were over within an hour. Each dot is one incident; the dashed line is the median.

Components 17

All online

  • BestNotes Fresh Edition
  • BestNotes Classic Edition
  • BestNotes Classic API
BestNotes Services 3 parts
  • Appointment Reminder Services
  • Email Services
  • BestNotes Telehealth Services
ScriptSure ePrescribe (Fresh edition) 3 parts
  • ScriptSure → AWS Services
  • ScriptSure → 3rd Party Service (ID.me)
  • ScriptSure → ScriptSure Application
DrFirst ePrescribe (Classic edition) 6 parts
  • DrFirst → Electronic Prescribing for Controlled Substances (EPCS)
  • DrFirst → InfinID
  • DrFirst → Medication History (MedHx)
  • DrFirst → Prescription Engagement (RxInform)
  • DrFirst → Third-Party Vendor Services → EPCS IDP (Experian/ID.me)
  • DrFirst → Total Benefits (Provider Solutions) → Electronic Prior Authorization (ePA)
DrFirst → ePrescribe Desktop (Rcopia) 2 parts
  • DrFirst → E-Prescribing Desktop (Rcopia) → E-Prescribing Desktop Region 1 (Rcopia)
  • DrFirst → E-Prescribing Desktop (Rcopia) → E-Prescribing Desktop Region 3 (Rcopia)

Last 90 days

6 incidents in 47 days tracked · no reported issues 76.3% of the time · typical incident 5 h 40 min

Aug 15 Today (UTC)

Recent incidents

Times in UTC

  1. Maintenance
    DrFirst Notification - Scheduled System Maintenance - Daylight Savings Time (DST) - Staging & Production - October 31, 2026 - 11:59 PM 3 h
  2. Maintenance
    DrFirst Notification - Scheduled System Failover - Production - RxInform - Thursday, Oct 29, 2026 7:00 PM ET - Thursday Nov 5, 2026 7:00 PM ET 1 h 5 min
  3. Issue
    Link Shortening Redirect Errors on Branded Domains 50 min
  4. Maintenance
    DrFirst Notification – Scheduled System Maintenance – Production – Prescription Routing (Gadget) – October 27, 2026, 10:00 PM ET (RESCHEDULED FROM 10/20) 3 h
  5. Maintenance
    DrFirst Notification - Scheduled System Maintenance - Production - October 22nd, 10:00 PM ET 2 h 55 min
  6. Maintenance
    DrFirst Notification Scheduled System Maintenance – Production – EIP – October 20, 2026, 10:00 PM ET (Rescheduled from 10/14 & 10/27)) 3 h
  7. Issue
    Appointment Reminder Services is degraded and 1 more 5 h 40 min
  8. Maintenance
    DrFirst Notification – Scheduled System Maintenance – Production – October 15, 2026, 10:00 PM ET 3 h
  9. Maintenance
    DrFirst Notification - Scheduled System Maintenance - Production - E-Prescribing Desktop (Rcopia) - October 8th, 10:00 PM ET and 1 more 3 h
  10. Major outage
    Issues with creating lab orders and 1 more 13 h 32 min
All incidents on status.bestnotes.com ↗

Where this comes from

Stackpulse reads BestNotes’s official status page at status.bestnotes.com every 5 minutes and keeps 90 days of what changed. We don’t test BestNotes ourselves, so a problem shows here once BestNotes reports it.

Stackpulse isn’t affiliated with BestNotes. Names and logos belong to their owners.

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