Asaas outage on 6 October 2026
Major outageAn email when it goes down, and when it’s back.
“Indisponibilidade na consulta Serasa para PF”
On 6 October, Asaas had a major outage of its Serasa credit check feature (Consulta Serasa) from 13:16 to 20:35 UTC, lasting 7 h 18 min. The status page said the problem mainly affected individual (pessoa física) accounts, and it reported the checks as back to normal at 20:34 UTC. Claude, Cursor, OpenAI, Supabase and Thomson Reuters Legal also reported problems at the same time.
Asaas’s own incident page ↗- When
- 13:16–20:35 UTC
- How long
- 7 h 18 min
- Incident open on its page
- 13:15–20:34 UTC
- Components affected
- 1
- Asaas, 30 days before
- No other outages
What broke when
From Asaas’s own status page: when it moved each component into trouble, and back.
At the same time
Started in the hour before or during it
And 326 lesser-known services. Problems at the same time are a clue, never proof that one caused another.
Timeline
Times in UTC
- Investigating
- Consulta Serasa: partial outage
- Resolved
- Consulta Serasa: back to normal
Where this comes from
Stackpulse reads Asaas’s official status page at status.asaas.com every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.
Stackpulse isn’t affiliated with Asaas. Names and logos belong to their owners.