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Anota AI outage on 14 October 2026

Critical
Resolved · 14:28–14:56 UTC
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“Degradação de Performance”

On 14 October, Anota AI had a critical outage of about 28 minutes, from 14:27 to 14:55 UTC according to its status page, affecting online payments (Tuna and iFood Pago), partner and iFood integrations, order management, the digital menu, the waiter app, and its automated service tools. The status page first described a performance degradation with slower responses, and its final update said the problem came from a failure in one of the services that handle orders. GitLab, HiBob and Fish Audio also reported problems at the same time.

Anota AI’s own incident page ↗
When
14:28–14:56 UTC
How long
28 min
Incident open on its page
14:27–14:55 UTC
Components affected
11
Anota AI, 30 days before
No other outages

What broke when

Major outage
Partial outage
Degraded

From Anota AI’s own status page: when it moved each component into trouble, and back.

At the same time

Started in the hour before or during it

And 91 lesser-known services. Problems at the same time are a clue, never proof that one caused another.

Timeline

Times in UTC

  1. Investigating
  2. Pagamento Online - Tuna: major outage
  3. Pagamento Online - iFood Pago: major outage
  4. Integração - API de Parceiros: major outage
  5. Integração - Gestão Avançada: major outage
  6. Integração - iFood Pedidos: major outage
  7. Pedidos - Gestor de Pedidos: major outage
  8. Pedidos - Cardápio Digital: major outage
  9. Pedidos - Garçom: major outage
  10. Atendimento Automatizado - Robô: major outage
  11. Atendimento Automatizado - Anota AI Desktop: major outage
  12. Atendimento Automatizado - Anota AI na Nuvem: major outage
  13. Resolved
  14. Pagamento Online - Tuna: back to normal
  15. Pagamento Online - iFood Pago: back to normal
  16. Integração - API de Parceiros: back to normal
  17. Integração - Gestão Avançada: back to normal
  18. Integração - iFood Pedidos: back to normal
  19. Pedidos - Gestor de Pedidos: back to normal
  20. Pedidos - Cardápio Digital: back to normal
  21. Pedidos - Garçom: back to normal
  22. Atendimento Automatizado - Robô: back to normal
  23. Atendimento Automatizado - Anota AI Desktop: back to normal
  24. Atendimento Automatizado - Anota AI na Nuvem: back to normal

Where this comes from

Stackpulse reads Anota AI’s official status page at status.anota.ai every minute. The times above are when it reported the problem; the summary is written from its updates and checked against them.

Stackpulse isn’t affiliated with Anota AI. Names and logos belong to their owners.

More

Is Anota AI down right now? · Everything that went down that day · What’s down now