# Zoom status > Minor issues reported. Zoom reports minor issues: Service Degradation Affecting Customer Using Polycom Devices Going Offline. Source: Zoom's official status page, https://status.zoom.us/ - Status: issue (Service Degradation Affecting Customer Using Polycom Devices Going Offline) - Since: 2026-09-25 21:29 UTC - Checked: 2026-09-27 22:43 UTC, every minute - Page: https://stackpulse.app/services/zoom ## Components (302) - Zoom Blog: online - Zoom Clips: online - Zoom Canvas: online - Zoom Events: online - My Notes: online - Zoom Subscriptions: online - Zoom Workforce Management: online - Zoom Survey: online - Clinical Notes: online - Zoom Tasks: online - Zoom Video Management: online - Zoom Hub: online - Zoom Quality Management: online - Zoom Paper: online - Zoom Slides: online - Zoom Sheets: online - ZoomMate: online - Zoom Node: online - Zoom Whiteboard: online - Zoom Meetings (Zoom Meetings): online - In-Meeting Chat/Polling (Zoom Meetings): online - Archiving (Zoom Meetings): online - Live Transcription (Zoom Meetings): online - Closed Captioning (Zoom Meetings): online - Live Streaming (Zoom Meetings): online - Meeting Dial-in/Telephony (Zoom Meetings): online - Zoom Conference Room Connector (Zoom Meetings): online - Recording (Zoom Meetings): online - Zoom Meeting Invite (Zoom Meetings): online - SIP Connected Audio (SCA) (Zoom Meetings): online - Zoom for Intune (Zoom Meetings): online - Zoom Webinars (Zoom Meetings): online - Zoom AI (Zoom Meetings): online - SMS (Send meeting invite via SMS) (Zoom Meetings): online - PSTN (Zoom Meetings): online - Meeting Dial-out/Telephony (Zoom Meetings): online - AI Image Generation (Zoom Meetings): online - Real Time Media Streams (RTMS) (Zoom Meetings): online - Zoom Webinars Plus and Events (Zoom Meetings): online - Zoom Chat (Zoom Chat): online - Chat Messaging: Peer To Peer Messaging, History, Channels, Mobile Push Notifications (Zoom Chat): online - User Profiles and Presence (Zoom Chat): online - File Transfers: File, Video, Pictures, Voice (Zoom Chat): online - Archive Message: Archiving IM message with Third-parties and Email Notifications (Zoom Chat): online - Search (Zoom Chat): online - Zoom AI (Zoom Chat): online - Profile Card (Zoom Chat): online - Zoom Phone (Zoom Phone - NORTH AMERICA): online - Calling (Inbound/Outbound) (Zoom Phone - NORTH AMERICA): online - SMS/MMS (Inbound/Outbound) (Zoom Phone - NORTH AMERICA): online - Devices (Softphones/Deskphones) (Zoom Phone - NORTH AMERICA): online - BYOC - Premises (Zoom Phone - NORTH AMERICA): online - Provider Exchange (Zoom Phone - NORTH AMERICA): online - Emergency Calling (Zoom Phone - NORTH AMERICA): online - Recording Service (Zoom Phone - NORTH AMERICA): online - Hardware Phone (Zoom Phone - NORTH AMERICA): online - Zoom Dashboard & Reporting (Zoom Website): online - Download Center & Clients (Zoom Website): online - Web Portal (Zoom Website): online - Web Client (Zoom Website): online - Zoom Rooms (Zoom Website): online - Integrations/Calendar/Plug-In/Add-In (Zoom Website): online - Zoom Learning Center (Zoom Website): online - Zoom Website (Zoom Website): online - Zoom Homepage (Zoom Website): online - Zoom Products (Zoom Website): online - Contact Sales (Zoom Website): online - Zoom AICW (Zoom Website): online - Web SDK (Zoom Developer Platform): online - REST API (Zoom Developer Platform): online - Marketplace (Zoom Developer Platform): online - Webhooks (Zoom Developer Platform): online - Developer Documentation Website (Zoom Developer Platform): online - Cloud Recording (Zoom Developer Platform): online - Dashboard (Zoom Developer Platform): online - Calling Out (Zoom Developer Platform): online - Zoom Rooms (Zoom Rooms): online - Zoom Rooms Digital Signage (Zoom Rooms): online - Zoom Workspace Reservation (Zoom Rooms): online - Zoom Visitor Management (Zoom Rooms): online - Workspace Reservation Dashboard & Reporting (Zoom Rooms): online - Translation (Zoom Rooms): online - Transcription (Zoom Rooms): online - Scheduling Displays (Zoom Rooms): online - Zoom Contact Center (Zoom CX - NORTH AMERICA): online - Voice (Inbound/Outbound) (Zoom CX - NORTH AMERICA): online - Video (Inbound/Outbound) (Zoom CX - NORTH AMERICA): online - Chat (Inbound/Outbound) (Zoom CX - NORTH AMERICA): online - SMS/MMS (Inbound/Outbound) (Zoom CX - NORTH AMERICA): online - 3rd Party Messaging/Social (Inbound/Outbound) (Zoom CX - NORTH AMERICA): online - Email (Inbound/Outbound) (Zoom CX - NORTH AMERICA): online - Outbound Dialers (Zoom CX - NORTH AMERICA): online - Remote Control (Zoom CX - NORTH AMERICA): online - AI Expert Assist (Zoom CX - NORTH AMERICA): online - Recording Service (Zoom CX - NORTH AMERICA): online - BYOC - Premises (Zoom CX - NORTH AMERICA): online - Cobrowse (Zoom CX - NORTH AMERICA): online - Zoom Revenue Accelerator (Zoom Revenue Accelerator): online - Deals (Zoom Revenue Accelerator): online - Email Notifications (Zoom Revenue Accelerator): online - Conversations (Zoom Revenue Accelerator): online - Recordings (Zoom Revenue Accelerator): online - Recording Transcription (Zoom Revenue Accelerator): online - Transcription (Zoom Revenue Accelerator): online - Analytics (Zoom Revenue Accelerator): online - Accounts (Zoom Revenue Accelerator): online - People (Zoom Revenue Accelerator): online - Teams (Zoom Revenue Accelerator): online - Coaching (Zoom Revenue Accelerator): online - Scoring (Zoom Revenue Accelerator): online - Coaching Activity Tracker (Zoom Revenue Accelerator): online - AI Role Play (Zoom Revenue Accelerator): online - Ask ZRA (Zoom Revenue Accelerator): online - Forecast (Zoom Revenue Accelerator): online - Engage (Zoom Revenue Accelerator): online - Zoom Phone (Zoom Phone - EMEA): online - Calling (Inbound/Outbound) (Zoom Phone - EMEA): online - Devices (Softphones/Deskphones) (Zoom Phone - EMEA): online - BYOC - Premises (Zoom Phone - EMEA): online - Provider Exchange (Zoom Phone - EMEA): online - Emergency Calling (Zoom Phone - EMEA): online - Recording Service (Zoom Phone - EMEA): online - SMS/MMS (Inbound/Outbound) (Zoom Phone - EMEA): online - Native PSTN (Zoom Phone - EMEA): online - Carrier Platform (Zoom Phone - EMEA): online - Zoom Phone (Zoom Phone - APAC): online - Calling (Inbound/Outbound) (Zoom Phone - APAC): online - Devices (Softphones/Deskphones) (Zoom Phone - APAC): online - BYOC - Premises (Zoom Phone - APAC): online - Provider Exchange (Zoom Phone - APAC): online - Emergency Calling (Zoom Phone - APAC): online - Recording Service (Zoom Phone - APAC): online - Hardware Phone (Zoom Phone - APAC): online - Native PSTN (Zoom Phone - APAC): online - Carrier Platform (Zoom Phone - APAC): online - Zoom Phone (Zoom Phone - LATIN AMERICA): online - Calling (Inbound/Outbound) (Zoom Phone - LATIN AMERICA): online - Devices (Softphones/Deskphones) (Zoom Phone - LATIN AMERICA): online - BYOC - Premises (Zoom Phone - LATIN AMERICA): online - Provider Exchange (Zoom Phone - LATIN AMERICA): online - Emergency Calling (Zoom Phone - LATIN AMERICA): online - Recording Service (Zoom Phone - LATIN AMERICA): online - Zoom Phone (Zoom Phone - JAPAN): online - Calling (Inbound/Outbound) (Zoom Phone - JAPAN): online - Devices (Softphones/Deskphones) (Zoom Phone - JAPAN): online - BYOC - Premises (Zoom Phone - JAPAN): online - Provider Exchange (Zoom Phone - JAPAN): online - Emergency Calling (Zoom Phone - JAPAN): online - Recording Service (Zoom Phone - JAPAN): online - Zoom Phone (Zoom Phone - HONG KONG/CHINA): online - Calling (Inbound/Outbound) (Zoom Phone - HONG KONG/CHINA): online - Devices (Softphones/Deskphones) (Zoom Phone - HONG KONG/CHINA): online - BYOC - Premises (Zoom Phone - HONG KONG/CHINA): online - Provider Exchange (Zoom Phone - HONG KONG/CHINA): online - Emergency Calling (Zoom Phone - HONG KONG/CHINA): online - Recording Service (Zoom Phone - HONG KONG/CHINA): online - Zoom Phone (Zoom Phone - AUSTRALIA): online - Calling (Inbound/Outbound) (Zoom Phone - AUSTRALIA): online - Devices (Softphones/Deskphones) (Zoom Phone - AUSTRALIA): online - BYOC - Premises (Zoom Phone - AUSTRALIA): online - Provider Exchange (Zoom Phone - AUSTRALIA): online - Emergency Calling (Zoom Phone - AUSTRALIA): online - Recording Service (Zoom Phone - AUSTRALIA): online - SMS/MMS (Inbound/Outbound) (Zoom Phone - AUSTRALIA): online - Live Transcription (Zoom Phone - AUSTRALIA): online - Web Portal (Admin/Users/Provisioning/Dashboard & Reporting) (Zoom Phone - Global): online - Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys) (Zoom Phone - Global): online - Integration (API/Webhook) (Zoom Phone - Global): online - Cisco Rooms registered to Zoom Phone (Zoom Phone - Global): online - Polycom Rooms registered to Zoom Phone (Zoom Phone - Global): online - Calling (Inbound/Outbound) (Zoom Phone - Global): online - Zoom Phone Node Service (Zoom Phone - Global): online - SMS (Zoom Phone - Global): online - Zoom AIC (Zoom Phone - Global): online - PSTN (Zoom Phone - Global): online - Voicemail/Recording/Call Log (Zoom Phone - Global): online - Zoom Phone (Zoom Phone - Global): online - Devices (Softphones/Deskphones) (Zoom Phone - Global): issue - Transcription (Zoom Phone - Global): online - PCI Integration (Zoom Phone - Global): online - Zoom Virtual Agent (Zoom Virtual Agent - Global): online - Voice Agent (Zoom Virtual Agent - Global): online - Chat Agent (Zoom Virtual Agent - Global): online - Admin Portal - Agent Provision (Zoom Virtual Agent - Global): online - Admin Portal - Knowledge Base (Zoom Virtual Agent - Global): online - Admin Portal - Reporting Service (Zoom Virtual Agent - Global): online - Admin Portal - Others (Zoom Virtual Agent - Global): online - Transcription (Zoom Virtual Agent - Global): online - Zoom Contact Center (Zoom CX - EMEA): online - Voice (Inbound/Outbound) (Zoom CX - EMEA): online - Video (Inbound/Outbound) (Zoom CX - EMEA): online - Chat (Inbound/Outbound) (Zoom CX - EMEA): online - 3rd Party Messaging/Social (Inbound/Outbound) (Zoom CX - EMEA): online - Email (Inbound/Outbound) (Zoom CX - EMEA): online - Outbound Dialers (Zoom CX - EMEA): online - Remote Control (Zoom CX - EMEA): online - AI Expert Assist (Zoom CX - EMEA): online - Recording Service (Zoom CX - EMEA): online - BYOC - Premises (Zoom CX - EMEA): online - Cobrowse (Zoom CX - EMEA): online - Zoom Contact Center (Zoom CX - APAC): online - Voice (Inbound/Outbound) (Zoom CX - APAC): online - Video (Inbound/Outbound) (Zoom CX - APAC): online - Chat (Inbound/Outbound) (Zoom CX - APAC): online - 3rd Party Messaging/Social (Inbound/Outbound) (Zoom CX - APAC): online - Email (Inbound/Outbound) (Zoom CX - APAC): online - Outbound Dialers (Zoom CX - APAC): online - Remote Control (Zoom CX - APAC): online - AI Expert Assist (Zoom CX - APAC): online - Recording Service (Zoom CX - APAC): online - Voicemail (Zoom CX - APAC): online - Transcription (Zoom CX - APAC): online - Zoom Contact Center (Zoom CX - JAPAN): online - Voice (Inbound/Outbound) (Zoom CX - JAPAN): online - Video (Inbound/Outbound) (Zoom CX - JAPAN): online - Chat (Inbound/Outbound) (Zoom CX - JAPAN): online - 3rd Party Messaging/Social (Inbound/Outbound) (Zoom CX - JAPAN): online - Email (Inbound/Outbound) (Zoom CX - JAPAN): online - Outbound Dialers (Zoom CX - JAPAN): online - Remote Control (Zoom CX - JAPAN): online - AI Expert Assist (Zoom CX - JAPAN): online - Recording Service (Zoom CX - JAPAN): online - BYOC - Premises (Zoom CX - JAPAN): online - Zoom Contact Center (Zoom CX - AUSTRALIA): online - Voice (Inbound/Outbound) (Zoom CX - AUSTRALIA): online - Video (Inbound/Outbound) (Zoom CX - AUSTRALIA): online - Chat (Inbound/Outbound) (Zoom CX - AUSTRALIA): online - 3rd Party Messaging/Social (Inbound/Outbound) (Zoom CX - AUSTRALIA): online - Email (Inbound/Outbound) (Zoom CX - AUSTRALIA): online - Outbound Dialers (Zoom CX - AUSTRALIA): online - Remote Control (Zoom CX - AUSTRALIA): online - AI Expert Assist (Zoom CX - AUSTRALIA): online - Recording Service (Zoom CX - AUSTRALIA): online - BYOC - Premises (Zoom CX - AUSTRALIA): online - SMS (Inbound/Outbound) (Zoom CX - AUSTRALIA): online - Transcription (Zoom CX - AUSTRALIA): online - Zoom Contact Center (Zoom CX - LATIN AMERICA): online - Voice (Inbound/Outbound) (Zoom CX - LATIN AMERICA): online - Video (Inbound/Outbound) (Zoom CX - LATIN AMERICA): online - Chat (Inbound/Outbound) (Zoom CX - LATIN AMERICA): online - 3rd Party Messaging/Social (Inbound/Outbound) (Zoom CX - LATIN AMERICA): online - Email (Inbound/Outbound) (Zoom CX - LATIN AMERICA): online - Outbound Dialers (Zoom CX - LATIN AMERICA): online - Remote Control (Zoom CX - LATIN AMERICA): online - AI Expert Assist (Zoom CX - LATIN AMERICA): online - Recording Service (Zoom CX - LATIN AMERICA): online - Calendar (Zoom Mail): online - Mail (Zoom Mail): online - Zoom Scheduler (Zoom Mail): online - Zoom AIC (Zoom Mail): online - Zoom Contact Center (Zoom CX - Global): online - Web Portal (Admin/Users/Provisioning) (Zoom CX - Global): online - Desktop Client (Supervisors/Agents) (Zoom CX - Global): online - Web Client (Supervisors/Agents) (Zoom CX - Global): online - Mobile Client (Agents) (Zoom CX - Global): online - 3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta) (Zoom CX - Global): online - Reporting Service (Zoom CX - Global): online - Developer Platform (APIs/Webhooks) (Zoom CX - Global): online - Developer Platform (SDKs) (Zoom CX - Global): online - Zoom Workforce Management (Zoom CX - Global): online - SMS (Zoom CX - Global): online - PSTN (Zoom CX - Global): online - Provider Exchange (PEX) (Zoom CX - Global): online - BYOC (Zoom CX - Global): online - Zoom AIC (Zoom CX - Global): online - Video Engagement (Zoom CX - Global): online - Transcription (Zoom CX - Global): online - PCI Integration (Zoom CX - Global): online - CX Insight (Zoom CX - Global): online - Cobrowse (Zoom CX - Global): online - 3rd Party Messaging/Social (Inbound/Outbound) (Zoom CX - Global): online - Voice Agent (Zoom Virtual Agent - APAC): online - Chat Agent (Zoom Virtual Agent - APAC): online - Voice Agent (Zoom Virtual Agent - AUSTRALIA): online - Chat Agent (Zoom Virtual Agent - AUSTRALIA): online - Voice Agent (Zoom Virtual Agent - EMEA): online - Chat Agent (Zoom Virtual Agent - EMEA): online - Voice Agent (Zoom Virtual Agent - JAPAN): online - Chat Agent (Zoom Virtual Agent - JAPAN): online - Voice Agent (Zoom Virtual Agent - LATIN AMERICA): online - Chat Agent (Zoom Virtual Agent - LATIN AMERICA): online - Voice Agent (Zoom Virtual Agent - NORTH AMERICA): online - Chat Agent (Zoom Virtual Agent - NORTH AMERICA): online - Slack (Apps by Zoom): online - Microsoft Teams (Apps by Zoom): online - Google Workspace (Apps by Zoom): online - Lti Pro (Apps by Zoom): online - Epic FHIR (Apps by Zoom): online - Microsoft OneDrive for Organizations (Apps by Zoom): online - Ellkay (Apps by Zoom): online - Video SDK (Zoom Build Platform): online - CoBrowse SDK (Zoom Build Platform): online - Zoom AI Services API (Zoom Build Platform): online - Zoom AIC (Zoom Workflows): online - Knowledge Base (Zoom Support): online - Chatbot (Zoom Support): online - Ticketing (Zoom Support): online - Phone Support (Zoom Support): online - Zoom Community (Zoom Support): online - Chat Support (Zoom Support): online - Zoom Support Portal (Zoom Support): online - Zoom Learning Center (Zoom Support): online ## Last 90 days 1 incidents in 90 days tracked. No reported issues 0.0% of the time. | Started (UTC) | Severity | Incident | Duration | |---|---|---|---| | 2026-09-25 21:29 | issue | Service Degradation Affecting Customer Using Polycom Devices Going Offline | ongoing | ## Other services having issues right now - [Teletype](https://stackpulse.app/services/teletype.md) (major_outage: Teletype and Domains Service are down) - [ANS - Agence du numérique en santé](https://stackpulse.app/services/ans-agence-du-numerique-en-sante.md) (issue: ANNUAIRE SANTE | Incident sur les extractions des données en accès restreint le 24/09) - [pawaPay](https://stackpulse.app/services/pawapay.md) (critical: Performance degradation affecting Cameroon Orange services) - [Mindbody](https://stackpulse.app/services/mindbody.md) (issue: Affilitate API 404 errors on read-only routes) - All of them: https://stackpulse.app/outages.md StackPulse isn't affiliated with Zoom. As JSON: https://stackpulse.app/services/zoom.json