# U-Haul outage on 10 November 2026

> On 10 November, U-Haul's Point of Sale - WebBEST had a critical outage in which, according to the status page, the Store Close process skipped the Cash Drawer Close step, with possible cash discrepancies. The incident was open from 00:46 to 02:13 UTC, about 1 hour 28 minutes, but the status page showed the component affected only until 01:53 UTC, when it reported a fix and said stores could close as normal. Nequi and Coinbase also had problems at the same time.

- Service: [U-Haul](https://stackpulse.app/services/u-haul.md)
- Severity: critical
- Title on the status page: Store Close Drawer Closing is operational
- Started: 2026-11-10 00:46 UTC
- Ended: 2026-11-10 02:14 UTC
- Lasted: 1 h 28 min
- Incident open on the status page: 00:46–02:13 UTC
- The status page's incident: https://stspg.io/v6yfv2lh3k53
- Page: https://stackpulse.app/services/u-haul/outages/2026-11-10-0046

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| Point of Sale - WebBEST | major outage | 2026-11-10 00:46 | 2026-11-10 01:53 |

## At the same time

- [Nequi](https://stackpulse.app/services/nequi.md): critical from 2026-11-10 00:14 UTC
- [Coinbase](https://stackpulse.app/services/coinbase.md): issue from 2026-11-10 00:19 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with U-Haul.