# U-Haul outage on 18 October 2026

> On 18 October, U-Haul had a critical outage in which SMS and email messages were delayed or not sent, affecting Point of Sale, uhaul.com and Truck Share Live Verification, and Truck Share from 19:53 to 22:07 UTC. The status page said the issue was addressed at 22:07 and noted that some users might still see intermittent issues while the system caught up, before marking the incident resolved at 22:19, 2 hours 25 minutes after it began. Overleaf and Musixmatch also had problems at the same time.

- Service: [U-Haul](https://stackpulse.app/services/u-haul.md)
- Severity: critical
- Title on the status page: SMS and Email delivery has been restored
- Started: 2026-10-18 19:54 UTC
- Ended: 2026-10-18 22:19 UTC
- Lasted: 2 h 25 min
- Incident open on the status page: 19:53–22:19 UTC
- The status page's incident: https://stspg.io/wb978vfsk3s2
- Page: https://stackpulse.app/services/u-haul/outages/2026-10-18-1954

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| Point of Sale - POS | major outage | 2026-10-18 19:53 | 2026-10-18 22:07 |
| uhaul.com and Truck Share - Live Verification | major outage | 2026-10-18 19:53 | 2026-10-18 22:07 |
| uhaul.com and Truck Share - Truck Share | major outage | 2026-10-18 19:53 | 2026-10-18 22:07 |

## At the same time

- [Overleaf](https://stackpulse.app/services/overleaf.md): major_outage from 2026-10-18 19:00 UTC
- [Musixmatch](https://stackpulse.app/services/musixmatch.md): issue from 2026-10-18 21:42 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with U-Haul.