# U-Haul outage on 26 September 2026

> On 26 September, U-Haul had a critical outage affecting its Point of Sale, uhaul.net Contract Lookup and Rates and Distribution Web AMT applications. The outage was recorded from 14:15 to 14:40, and the status page showed the affected components down from 14:11 to 14:28, about 17 minutes, before the incident was marked resolved at 14:37. The status page said the problem was caused by an ISP issue, and Asana reported minor issues at around the same time.

- Service: [U-Haul](https://stackpulse.app/services/u-haul.md)
- Severity: critical
- Title on the status page: U-Haul Applications are Restored
- Started: 2026-09-26 14:15 UTC
- Ended: 2026-09-26 14:40 UTC
- Lasted: 25 min
- Incident open on the status page: 14:11–14:37 UTC
- The status page's incident: https://stspg.io/sjwj4hwg9v5d
- Page: https://stackpulse.app/services/u-haul/outages/2026-09-26-1415

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| Point of Sale - POS | major outage | 2026-09-26 14:11 | 2026-09-26 14:28 |
| uhaul.net - Contract Lookup | major outage | 2026-09-26 14:11 | 2026-09-26 14:28 |
| Rates and Distribution - Web AMT | major outage | 2026-09-26 14:11 | 2026-09-26 14:28 |

## At the same time

- [Asana](https://stackpulse.app/services/asana.md): issue from 2026-09-26 13:23 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with U-Haul.