# Thomson Reuters Legal outage on 14 October 2026

> On 14 October, Thomson Reuters Legal had a major outage in which file upload, file download and database creation were unavailable in CoCounsel Core for EU users. It lasted 1 h 17 min, from 21:57 to 23:14 UTC, when the status page marked the incident resolved. Musixmatch, Coinbase, Greenhouse and Procore also reported problems during the same period.

- Service: [Thomson Reuters Legal](https://stackpulse.app/services/thomson-reuters-legal.md)
- Severity: major_outage
- Title on the status page: Minor Service Outage
- Started: 2026-10-14 21:57 UTC
- Ended: 2026-10-14 23:14 UTC
- Lasted: 1 h 17 min
- Incident open on the status page: 21:57–23:14 UTC
- The status page's incident: https://stspg.io/zwtt2mgg2fvh
- Page: https://stackpulse.app/services/thomson-reuters-legal/outages/2026-10-14-2157

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| CoCounsel Legal - CoCounsel Core - EU | partial outage | 2026-10-14 21:57 | 2026-10-14 23:14 |

## At the same time

- [Musixmatch](https://stackpulse.app/services/musixmatch.md): issue from 2026-10-14 22:08 UTC
- [Coinbase](https://stackpulse.app/services/coinbase.md): major_outage from 2026-10-14 22:20 UTC
- [Greenhouse](https://stackpulse.app/services/greenhouse.md): major_outage from 2026-10-14 22:48 UTC
- [Procore](https://stackpulse.app/services/procore.md): issue from 2026-10-14 23:13 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with Thomson Reuters Legal.