# Strava outage on 21 October 2026

> On 21 October, Strava had a major outage affecting payments for about 47 minutes, from 17:42 to 18:29 UTC. The incident was titled "iOS Purchase Issues," but the status page's first update described problems processing payments from both mobile and web applications. A fix was reported at 18:07, and at resolution the status page said subscriber feature access would be restored for affected users. Hudl, Musixmatch, Bitbucket and Duolingo also had problems at the same time.

- Service: [Strava](https://stackpulse.app/services/strava.md)
- Severity: major_outage
- Title on the status page: iOS Purchase Issues
- Started: 2026-10-21 17:42 UTC
- Ended: 2026-10-21 18:29 UTC
- Lasted: 47 min
- Incident open on the status page: 17:41–18:28 UTC
- The status page's incident: https://stspg.io/cnk6hbrvxxrj
- Page: https://stackpulse.app/services/strava/outages/2026-10-21-1742

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| Mobile applications | partial outage | 2026-10-21 17:41 | 2026-10-21 18:07 |
| Mobile applications | degraded performance | 2026-10-21 18:07 | 2026-10-21 18:28 |

## At the same time

- [Hudl](https://stackpulse.app/services/hudl.md): major_outage from 2026-10-21 17:12 UTC
- [Musixmatch](https://stackpulse.app/services/musixmatch.md): issue from 2026-10-21 17:21 UTC
- [Bitbucket](https://stackpulse.app/services/bitbucket.md): critical from 2026-10-21 17:22 UTC
- [Duolingo](https://stackpulse.app/services/duolingo.md): critical from 2026-10-21 17:33 UTC
- [Hostinger](https://stackpulse.app/services/hostinger.md): major_outage from 2026-10-21 17:45 UTC
- [Sentry](https://stackpulse.app/services/sentry.md): issue from 2026-10-21 17:54 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with Strava.