# Strava outage on 27 September 2026

> On 27 September, Strava had a critical outage lasting 3 h 7 min, from 15:18 to 18:25 UTC, that began with delays and failures when uploading activities. By 15:56 the status page said the app was unavailable for most users. A fix was reported in place at 16:32, and the status page showed the mobile apps and Strava.com recovered by 17:31, with uploads and the API affected until the incident was resolved at 18:24. BigCommerce also had a minor search issue at the same time, starting at 17:20.

- Service: [Strava](https://stackpulse.app/services/strava.md)
- Severity: critical
- Title on the status page: Degraded Performance: Activity Uploads
- Started: 2026-09-27 15:18 UTC
- Ended: 2026-09-27 18:25 UTC
- Lasted: 3 h 7 min
- Incident open on the status page: 15:17–18:24 UTC
- The status page's incident: https://stspg.io/z440vkrv8jts
- Page: https://stackpulse.app/services/strava/outages/2026-09-27-1518

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| API | degraded performance | 2026-09-27 15:17 | 2026-09-27 18:24 |
| Upload | degraded performance | 2026-09-27 15:17 | 2026-09-27 18:24 |
| Mobile applications | degraded performance | 2026-09-27 15:17 | 2026-09-27 17:31 |
| Strava.com | degraded performance | 2026-09-27 16:21 | 2026-09-27 17:31 |

## At the same time

- [BigCommerce](https://stackpulse.app/services/bigcommerce.md): issue from 2026-09-27 17:20 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with Strava.