# Shipup status

> Critical outage reported. Shipup reports a critical outage: Zendesk integration is broken. Source: Shipup's official status page, https://status.shipup.co/

- Status: critical (Zendesk integration is broken)
- Since: 2026-09-27 19:48 UTC
- Checked: 2026-09-27 23:25 UTC, every 5 minutes
- Page: https://stackpulse.app/services/shipup

## Components (45)

- FTP integrations: online
- Platform integrations: online
- Claims: online
- Reporting: online
- Emails (Notifications): online
- SMS (Notifications): online
- Whatsapp (Notifications): online
- Klavyio (Notifications): online
- Customer.IO (Notifications): online
- Gorgias (Notifications): online
- Zendesk (Notifications): major_outage
- Easiware (Notifications): online
- Global health (API): online
- Feedback (API): online
- Orders / Trackers (API): online
- Jobs (API): online
- SDE (Smart Delivery Estimate) (API): online
- Webhook sending (Webhooks): online
- Carrier APIs (Tracking Fetching system health): online
- FTP (Tracking Fetching system health): online
- Carrier webhook events (Tracking Fetching system health): online
- Mondial Relay (Carrier Services): major_outage
- DPD (Carrier Services): major_outage
- Evri (Carrier Services): online
- Royal Mail (Carrier Services): online
- InPost (Carrier Services): online
- FedEx (Carrier Services): online
- Yodel (Carrier Services): online
- DPD Germany (Carrier Services): major_outage
- Canada Post (Carrier Services): online
- DHL express (Carrier Services): online
- Packeta (Carrier Services): online
- DHL (Carrier Services): online
- Colissimo (Carrier Services): online
- Correos (Carrier Services): online
- Poste Italiane (Carrier Services): online
- DPD NL (Carrier Services): online
- APG (Carrier Services): online
- UPS (Carrier Services): online
- Chronopost (Carrier Services): online
- Geodis (Carrier Services): online
- Others (Carrier Services): online
- Retailer Back-Office (Web clients): online
- Tracking page (Web clients): online
- Chrome extension (Web clients): online

## Last 90 days

1 incidents in 1 days tracked. No reported issues 0.0% of the time.

| Started (UTC) | Severity | Incident | Duration |
|---|---|---|---|
| before 2026-09-27 19:48 | critical | Zendesk integration is broken | ongoing |

## Other services having issues right now

- [NÖN](https://stackpulse.app/services/non.md) (issue: Twilio SMS, Europe is degraded)
- [SendGrid](https://stackpulse.app/services/sendgrid.md) (issue: SMS Delivery Delays from Twilio to Proximus Belgium)
- [Twilio](https://stackpulse.app/services/twilio.md) (issue: SMS Delivery Delays from Twilio to Proximus Belgium)
- [Teletype](https://stackpulse.app/services/teletype.md) (major_outage: Teletype, Main Service and 1 more are down)
- All of them: https://stackpulse.app/outages.md

StackPulse isn't affiliated with Shipup. As JSON: https://stackpulse.app/services/shipup.json