# Ricardo outage on 20 October 2026

> On 20 October, Ricardo had a critical outage from 17:10 to 19:10 UTC, lasting about two hours, during which its Category Overview and Category Page were down. The status page first reported only the Category Overview as down and later added the Category Page to the incident. Other services, including Sentry, Grammarly, Notion and PointClickCare, also reported problems during the same period.

- Service: [Ricardo](https://stackpulse.app/services/ricardo.md)
- Severity: critical
- Title on the status page: Ricardo Category Overview and Ricardo Category Page are down
- Started: 2026-10-20 17:10 UTC
- Ended: 2026-10-20 19:10 UTC
- Lasted: 2 h
- Page: https://stackpulse.app/services/ricardo/outages/2026-10-20-1710

## At the same time

- [Blackbaud](https://stackpulse.app/services/blackbaud.md): issue from 2026-10-20 16:13 UTC
- [Daxko](https://stackpulse.app/services/daxko.md): issue from 2026-10-20 17:04 UTC
- [Musixmatch](https://stackpulse.app/services/musixmatch.md): issue from 2026-10-20 17:43 UTC
- [Grammarly](https://stackpulse.app/services/grammarly.md): major_outage from 2026-10-20 18:04 UTC
- [PointClickCare](https://stackpulse.app/services/pointclickcare.md): major_outage from 2026-10-20 18:09 UTC
- [Sentry](https://stackpulse.app/services/sentry.md): major_outage from 2026-10-20 18:21 UTC
- [Notion](https://stackpulse.app/services/notion.md): major_outage from 2026-10-20 18:47 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with Ricardo.