# PowerSchool outage on 12 October 2026

> On 12 October, PowerSchool had a major outage in which some customers could not access or log in to Atrieve services, with pages loading continuously after sign-in. The incident lasted 1 hour 49 minutes, from 19:01 to 20:49 UTC, and the status page marked it resolved at 20:48 UTC. It said service was restored at about 4:05 PM US Eastern time, which cannot be reliably converted to UTC. Musixmatch, Rutter, PointClickCare, Supabase and Realtime Trains also had problems during the same period.

- Service: [PowerSchool](https://stackpulse.app/services/powerschool.md)
- Severity: major_outage
- Title on the status page: Some Customers Experiencing Issues Accessing Atrieve Services
- Started: 2026-10-12 19:01 UTC
- Ended: 2026-10-12 20:49 UTC
- Lasted: 1 h 49 min
- Incident open on the status page: 18:57–20:48 UTC
- The status page's incident: https://stspg.io/rcz6zk22jbrj
- Page: https://stackpulse.app/services/powerschool/outages/2026-10-12-1901

## At the same time

- [Musixmatch](https://stackpulse.app/services/musixmatch.md): issue from 2026-10-12 18:13 UTC
- [Rutter](https://stackpulse.app/services/rutter.md): issue from 2026-10-12 19:10 UTC
- [PointClickCare](https://stackpulse.app/services/pointclickcare.md): major_outage from 2026-10-12 19:30 UTC
- [Supabase](https://stackpulse.app/services/supabase.md): issue from 2026-10-12 19:40 UTC
- [Realtime Trains](https://stackpulse.app/services/realtime-trains.md): critical from 2026-10-12 20:45 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with PowerSchool.