# PointClickCare outage on 20 October 2026

> On 20 October, PointClickCare had a major outage affecting SNF stay data, which its status page listed as "SNF Stay Data Delay." The incident started at 18:09 UTC and ended at 13:56 UTC on 21 October, lasting 19 hours 47 minutes. Ricardo, Musixmatch, Grammarly, Sentry and Notion also reported problems during the same period.

- Service: [PointClickCare](https://stackpulse.app/services/pointclickcare.md)
- Severity: major_outage
- Title on the status page: SNF Stay Data Delay
- Started: 2026-10-20 18:09 UTC
- Ended: 2026-10-21 13:56 UTC
- Lasted: 19 h 47 min
- Page: https://stackpulse.app/services/pointclickcare/outages/2026-10-20-1809

## At the same time

- [Ricardo](https://stackpulse.app/services/ricardo.md): critical from 2026-10-20 17:10 UTC
- [Musixmatch](https://stackpulse.app/services/musixmatch.md): issue from 2026-10-20 17:43 UTC
- [Grammarly](https://stackpulse.app/services/grammarly.md): major_outage from 2026-10-20 18:04 UTC
- [Sentry](https://stackpulse.app/services/sentry.md): major_outage from 2026-10-20 18:21 UTC
- [Notion](https://stackpulse.app/services/notion.md): major_outage from 2026-10-20 18:47 UTC
- [Amplitude](https://stackpulse.app/services/amplitude.md): issue from 2026-10-20 20:13 UTC
- [Thomson Reuters Legal](https://stackpulse.app/services/thomson-reuters-legal.md): critical from 2026-10-20 20:18 UTC
- [37signals](https://stackpulse.app/services/37signals.md): critical from 2026-10-20 21:28 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with PointClickCare.