# PointClickCare outage on 13 October 2026

> On 13 October, PointClickCare had a major outage affecting single sign-on (SSO) logins for its National Care Collaboration Network. The outage lasted 6 h 18 min, from 14:34 to 20:51 UTC, and it came after one other PointClickCare outage in the previous three days. Several other services also had problems at the same time, including PowerSchool, Procore, Aircall, Arena AI and Litmus.

- Service: [PointClickCare](https://stackpulse.app/services/pointclickcare.md)
- Severity: major_outage
- Title on the status page: National Care Collaboration Network SSO Login Issues
- Started: 2026-10-13 14:34 UTC
- Ended: 2026-10-13 20:51 UTC
- Lasted: 6 h 18 min
- Page: https://stackpulse.app/services/pointclickcare/outages/2026-10-13-1434

## At the same time

- [PowerSchool](https://stackpulse.app/services/powerschool.md): issue from 2026-10-13 15:29 UTC
- [Musixmatch](https://stackpulse.app/services/musixmatch.md): issue from 2026-10-13 15:31 UTC
- [Procore](https://stackpulse.app/services/procore.md): issue from 2026-10-13 15:34 UTC
- [Aircall](https://stackpulse.app/services/aircall.md): major_outage from 2026-10-13 15:40 UTC
- [Arena AI](https://stackpulse.app/services/arena-ai.md): major_outage from 2026-10-13 15:46 UTC
- [Litmus](https://stackpulse.app/services/litmus.md): major_outage from 2026-10-13 16:40 UTC
- [TMDB](https://stackpulse.app/services/tmdb.md): critical from 2026-10-13 18:52 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with PointClickCare.