# ParentSquare outage on 22 October 2026

> On 22 October, ParentSquare reported a major outage affecting its Data Sync component, which kept attendance notifications from being sent for some schools that use Aeries; the incident ran from 00:51 to 03:36 UTC, 2 h 45 min. According to the status page, an outage at its data provider Aeries stopped the notices for a shorter window of about 40 minutes, and the affected notices were later resent to families. Musixmatch, Alura, OpenAI, npm and Notion also reported problems during the same period.

- Service: [ParentSquare](https://stackpulse.app/services/parentsquare.md)
- Severity: major_outage
- Title on the status page: Attendance notifications not sent for some Aeries-integrated schools
- Started: 2026-10-22 00:51 UTC
- Ended: 2026-10-22 03:36 UTC
- Lasted: 2 h 45 min
- Incident open on the status page: 00:50–03:35 UTC
- The status page's incident: https://stspg.io/ghl92wn1nm5j
- Page: https://stackpulse.app/services/parentsquare/outages/2026-10-22-0051

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| Data Sync | partial outage | 2026-10-22 00:50 | 2026-10-22 03:35 |

## At the same time

- [Musixmatch](https://stackpulse.app/services/musixmatch.md): issue from 2026-10-22 00:58 UTC
- [Alura](https://stackpulse.app/services/alura.md): major_outage from 2026-10-22 01:29 UTC
- [OpenAI](https://stackpulse.app/services/openai.md): issue from 2026-10-22 02:19 UTC
- [npm](https://stackpulse.app/services/npm.md): major_outage from 2026-10-22 02:33 UTC
- [Notion](https://stackpulse.app/services/notion.md): major_outage from 2026-10-22 03:23 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with ParentSquare.