# Nequi outage on 6 November 2026

> On 6 November, Nequi had a critical outage that its status page listed from 01:30 to 01:52 UTC, about 22 minutes, after one earlier outage in the previous three days. The status page showed only the Envía - Envíos a Bancolombia component as affected, from 01:30 to 01:38 UTC, a shorter window than the incident was open. Bus Times also reported that London Buses was degraded starting at 01:52 UTC.

- Service: [Nequi](https://stackpulse.app/services/nequi.md)
- Severity: critical
- Title on the status page: :
- Started: 2026-11-06 01:30 UTC
- Ended: 2026-11-06 01:52 UTC
- Lasted: 22 min
- Incident open on the status page: 01:30–01:52 UTC
- The status page's incident: https://stspg.io/h20xvy9h0th8
- Page: https://stackpulse.app/services/nequi/outages/2026-11-06-0130

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| Envía - Envíos a Bancolombia | major outage | 2026-11-06 01:30 | 2026-11-06 01:38 |

## At the same time

- [Bus Times](https://stackpulse.app/services/bus-times.md): major_outage from 2026-11-06 01:52 UTC

Problems at the same time are a clue, never proof that one caused another.

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