# Nequi outage on 22 October 2026

> Nequi had a major outage on 22 October that affected its Recargas - PSE (top-ups via PSE) service from 18:18 to 22:15 UTC, lasting 3 h 57 min. The status page listed that component as affected from 18:15 to 22:15 UTC, and its updates said only that the issue was being investigated and later resolved. This was Nequi's second outage in three days, and services including MAWAQIT, FACEIT and Litmus also reported problems at the same time.

- Service: [Nequi](https://stackpulse.app/services/nequi.md)
- Severity: major_outage
- Title on the status page: Tener en cuenta :
- Started: 2026-10-22 18:18 UTC
- Ended: 2026-10-22 22:15 UTC
- Lasted: 3 h 57 min
- Incident open on the status page: 18:15–22:15 UTC
- The status page's incident: https://stspg.io/dkr7v9pbpwgk
- Page: https://stackpulse.app/services/nequi/outages/2026-10-22-1818

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| Recargas - PSE | partial outage | 2026-10-22 18:15 | 2026-10-22 22:15 |

## At the same time

- [MAWAQIT](https://stackpulse.app/services/mawaqit.md): major_outage from 2026-10-22 17:30 UTC
- [FACEIT](https://stackpulse.app/services/faceit.md): major_outage from 2026-10-22 17:46 UTC
- [Canvas by Instructure](https://stackpulse.app/services/canvas-by-instructure.md): issue from 2026-10-22 18:20 UTC
- [CommonLit](https://stackpulse.app/services/commonlit.md): issue from 2026-10-22 18:26 UTC
- [Litmus](https://stackpulse.app/services/litmus.md): major_outage from 2026-10-22 18:31 UTC
- [GoGuardian](https://stackpulse.app/services/goguardian.md): issue from 2026-10-22 18:40 UTC
- [OpenAI](https://stackpulse.app/services/openai.md): issue from 2026-10-22 18:52 UTC
- [Zoom](https://stackpulse.app/services/zoom.md): issue from 2026-10-22 19:17 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with Nequi.