# MoonPay outage on 6 November 2026

> MoonPay had a problem with sending funds in its consumer app from 15:20 UTC on 6 November until 12:23 UTC on 7 November, about 21 hours. The status page listed the MoonPay App as affected until 17:19 on 6 November, while the Send feature remained affected from 16:33 until 12:22 on 7 November. After posting that a fix was being deployed for iOS and Android, the status page reported at 22:53 that something had again gone wrong, before marking the incident resolved; it did not state a cause. Intercom, U-Haul, Thomson Reuters Legal, AccuLynx, Blackbaud and Musixmatch also had problems at the same time.

- Service: [MoonPay](https://stackpulse.app/services/moonpay.md)
- Severity: critical
- Title on the status page: MoonPay Consumer App - Sends
- Started: 2026-11-06 15:20 UTC
- Ended: 2026-11-07 12:23 UTC
- Lasted: 21 h 3 min
- Incident open on the status page: 15:20–12:22 UTC
- The status page's incident: https://stspg.io/t5fdhg8xqpck
- Page: https://stackpulse.app/services/moonpay/outages/2026-11-06-1520

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| MoonPay App | degraded performance | 2026-11-06 15:20 | 2026-11-06 17:19 |
| Features - Send | degraded performance | 2026-11-06 16:33 | 2026-11-07 12:22 |

## At the same time

- [Intercom](https://stackpulse.app/services/intercom.md): major_outage from 2026-11-06 15:37 UTC
- [U-Haul](https://stackpulse.app/services/u-haul.md): critical from 2026-11-06 15:48 UTC
- [Thomson Reuters Legal](https://stackpulse.app/services/thomson-reuters-legal.md): issue from 2026-11-06 15:54 UTC
- [AccuLynx](https://stackpulse.app/services/acculynx.md): major_outage from 2026-11-06 16:57 UTC
- [Blackbaud](https://stackpulse.app/services/blackbaud.md): issue from 2026-11-06 17:05 UTC
- [Musixmatch](https://stackpulse.app/services/musixmatch.md): issue from 2026-11-06 17:49 UTC
- [Arena AI](https://stackpulse.app/services/arena-ai.md): critical from 2026-11-06 20:12 UTC
- [Anota AI](https://stackpulse.app/services/anota-ai.md): major_outage from 2026-11-06 22:50 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with MoonPay.