# MoonPay outage on 22 October 2026

> On 22 October, MoonPay had a major outage from 09:30 to 10:18 UTC (48 minutes) in which Google and Apple sign-ins did not work, though the status page said email sign-in continued to work. The status page opened the incident at 09:29, said it was fixing the issue at 09:51, and marked it resolved at 10:17, while listing the MoonPay App component as having only a minor issue. Canvas by Instructure also reported slow file previews and errors from 09:44.

- Service: [MoonPay](https://stackpulse.app/services/moonpay.md)
- Severity: major_outage
- Title on the status page: Social sign-ins aren't working
- Started: 2026-10-22 09:30 UTC
- Ended: 2026-10-22 10:18 UTC
- Lasted: 48 min
- Incident open on the status page: 09:29–10:17 UTC
- The status page's incident: https://stspg.io/9v4r9699bdyr
- Page: https://stackpulse.app/services/moonpay/outages/2026-10-22-0930

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| MoonPay App | degraded performance | 2026-10-22 09:29 | 2026-10-22 10:17 |

## At the same time

- [Canvas by Instructure](https://stackpulse.app/services/canvas-by-instructure.md): issue from 2026-10-22 09:44 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with MoonPay.