# LiveChat outage on 12 October 2026

> LiveChat had a major outage affecting its Workflows feature from 17:21 UTC on 12 October to 01:00 UTC on 13 October, lasting 7 h 39 min. The status page said the root cause had been identified but did not say what it was, reported that fixes were applied at 00:23, and declared the issue resolved at 01:00. CommonLit, Discogs, Musixmatch, PowerSchool, Rutter and PointClickCare also reported problems during the same period.

- Service: [LiveChat](https://stackpulse.app/services/livechat.md)
- Severity: major_outage
- Title on the status page: Workflows malfunction
- Started: 2026-10-12 17:21 UTC
- Ended: 2026-10-13 01:00 UTC
- Lasted: 7 h 39 min
- Incident open on the status page: 17:21–01:00 UTC
- Page: https://stackpulse.app/services/livechat/outages/2026-10-12-1721

## At the same time

- [CommonLit](https://stackpulse.app/services/commonlit.md): issue from 2026-10-12 16:26 UTC
- [Discogs](https://stackpulse.app/services/discogs.md): issue from 2026-10-12 16:27 UTC
- [Musixmatch](https://stackpulse.app/services/musixmatch.md): issue from 2026-10-12 18:13 UTC
- [PowerSchool](https://stackpulse.app/services/powerschool.md): major_outage from 2026-10-12 19:01 UTC
- [Rutter](https://stackpulse.app/services/rutter.md): issue from 2026-10-12 19:10 UTC
- [PointClickCare](https://stackpulse.app/services/pointclickcare.md): major_outage from 2026-10-12 19:30 UTC
- [Supabase](https://stackpulse.app/services/supabase.md): issue from 2026-10-12 19:40 UTC
- [Realtime Trains](https://stackpulse.app/services/realtime-trains.md): critical from 2026-10-12 20:45 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with LiveChat.