# Kaseya status > Major outage reported. Kaseya reports a major outage: Datto SaaS Protection - Backup performance degradation for M365 services affecting multiple pods/regions. Source: Kaseya's official status page, https://status.kaseya.com/ - Status: major_outage (Datto SaaS Protection - Backup performance degradation for M365 services affecting multiple pods/regions) - Since: 2026-09-26 12:07 UTC - Checked: 2026-09-27 23:27 UTC, every 5 minutes - Page: https://stackpulse.app/services/kaseya ## Components (393) - Audit For IT: online - BitDefender: online - BullPhish ID: online - Dark Web ID: online - Datto AV: online - Graphus: online - Internal Systems: online - KaseyaOne: online - Kaseya.com: online - Kaseya MDM: online - Kaseya Store: online - Kaseya University: online - myITprocess: online - Uniview Unified Backup Portal: online - Vorex: online - vPenTest: online - Ticket Entry (Kaseya Product Support Contact Center): online - Phone Support (Kaseya Product Support Contact Center): online - Chat (Kaseya Product Support Contact Center): online - Knowledge Articles (Kaseya Product Support Contact Center): online - Global Search (Kaseya Product Support Contact Center): online - Device Registration (Datto BCDR Devices): online - Device Check-in (Datto BCDR Devices): online - Backup (Datto BCDR Devices): online - Verification (Datto BCDR Devices): online - Off-Site Synchronization (Datto BCDR Devices): issue - Recovery (Datto BCDR Devices): online - Device Web UI (Datto BCDR Devices): online - New Agent Install / Registration (Datto BCDR Devices): online - Device Hardware (Datto BCDR Devices): online - Disaster Recovery Team (Datto BCDR Devices): online - Off-Site Recovery (Datto BCDR Devices): issue - Agent Registration (Datto / Unitrends Endpoint Backup): online - Backup (Datto / Unitrends Endpoint Backup): online - Agent Registration (Datto / Unitrends Endpoint Backup with Disaster Recovery): online - Backup (Datto / Unitrends Endpoint Backup with Disaster Recovery): online - Verification (Datto / Unitrends Endpoint Backup with Disaster Recovery): online - Recovery (Datto / Unitrends Endpoint Backup with Disaster Recovery): online - Device Registration (Datto / Unitrends Endpoint Backup with Disaster Recovery): online - Device Registration (Datto / Unitrends Backup for Microsoft Azure): online - Agent Registration (Datto / Unitrends Backup for Microsoft Azure): online - Device Check-in (Datto / Unitrends Backup for Microsoft Azure): online - Backup (Datto / Unitrends Backup for Microsoft Azure): online - Verification (Datto / Unitrends Backup for Microsoft Azure): online - Recovery (Datto / Unitrends Backup for Microsoft Azure): online - Limited Release (Autotask PSA): online - America East (Autotask PSA): online - America East 2 (Autotask PSA): online - America East 3 (Autotask PSA): online - America West (Autotask PSA): online - America West 2 (Autotask PSA): online - America West 3 (Autotask PSA): online - Australia / New Zealand 4 (Autotask PSA): online - UK Limited Release (United Kingdom) (Autotask PSA): online - UK (United Kingdom) (Autotask PSA): online - UK 2 (United Kingdom) (Autotask PSA): online - UK03 (United Kingdom) (Autotask PSA): online - EU1 (English Europe and Asia) (Autotask PSA): online - Australia / New Zealand (Autotask PSA): online - Australia / New Zealand 2 (Autotask PSA): online - Australia/ New Zealand 3 (Sydney Datacenter) (Autotask PSA): online - German (Deutsch) (Autotask PSA): online - Spanish (Español) (Autotask PSA): online - Report Data Warehouse (Autotask PSA): online - AT01 (Autotask PSA): online - Pinotage (EU1) (Datto RMM): online - Merlot (EU2) (Datto RMM): online - Zinfandel (US West) (Datto RMM): online - Concord (US East) (Datto RMM): online - Syrah (APAC) (Datto RMM): online - Vidal (US East) (Datto RMM): online - Software Catalog (Datto RMM): online - Network Manager (Datto Networking): online - Routers (Datto Networking): online - Switches (Datto Networking): online - Access Points (Datto Networking): online - Managed Power (Datto Networking): online - CloudTrax (Datto Networking): online - Secure Edge (Datto Networking): online - Web Application (Kaseya Quote Manager): online - API (Kaseya Quote Manager): online - Integrations (Kaseya Quote Manager): online - Portal Login & Dashboards (Datto SaaS Defense): online - Client Onboarding (Datto SaaS Defense): online - Scanning System (Datto SaaS Defense): online - Lucky Meter (Datto SaaS Defense): online - Login (Datto EDR): online - Agent Connection (Datto EDR): online - Detection Engine (Datto EDR): online - Notification Engine (Datto EDR): online - Reporting Engine (Datto EDR): online - Phones (Kaseya Help Desk Services): online - Ticketing System (Kaseya Help Desk Services): online - Email (Kaseya Help Desk Services): online - SaaS Protection Backups (Datto SaaS Protection): maintenance - SaaS Protection Console Login (Datto SaaS Protection): online - SaaS Protection Seat Management (Datto SaaS Protection): online - SaaS Protection Client Onboarding (Datto SaaS Protection): online - SaaS Protection Report Delivery (Datto SaaS Protection): online - SaaS Protection Restores/Exports (Datto SaaS Protection): online - North America Primary Application Services (IT Glue): online - European Union Primary Application Services (IT Glue): online - Australia Primary Application Services (IT Glue): online - North America Primary File Services (IT Glue): online - European Union Primary File Services (IT Glue): online - Australia Primary File Services (IT Glue): online - My Glue (IT Glue): online - Network Glue (IT Glue): online - Content Delivery Network (IT Glue): online - KB and Support Portal (IT Glue): online - Continuity Application Services (IT Glue): online - EU (RocketCyber): online - US (RocketCyber): online - APAC (BMS): online - UK (BMS): online - US (BMS): online - APAC (VSA X): online - EU (VSA X): online - US (VSA X): online - US - Andromeda10 (VSA X): online - EU - Andromeda10 (VSA X): online - APAC-Hosted-1 (VSA X): online - Integration Services (VSA X): online - License Management (VSA X): online - US - Remote Control (VSA X): online - EU - Remote Control (VSA X): online - APAC - Remote Control (VSA X): online - Software Catalog (VSA X): online - US - IAD2VSA01 (VSA 9): online - US - IAD2VSA02 (VSA 9): online - US - IAD2VSA03 (VSA 9): online - US - IAD2VSA04 (VSA 9): online - US - IAD2VSA06 (VSA 9): online - US - IAD2VSA07 (VSA 9): online - US - IAD2VSA08 (VSA 9): online - US - IAD2VSA09 (VSA 9): online - US - IAD2VSA10 (VSA 9): online - US - IAD2VSA12 (VSA 9): online - US - IAD2VSA33 (VSA 9): online - US - NA1VSA01 (VSA 9): online - US - NA1VSA02 (VSA 9): online - US - NA1VSA03 (VSA 9): online - US - NA1VSA04 (VSA 9): online - US - NA1VSA05 (VSA 9): online - US - NA1VSA06 (VSA 9): online - US - NA1VSA07 (VSA 9): online - US - NA1VSA08 (VSA 9): online - US - NA1VSA09 (VSA 9): online - US - NA1VSA10 (VSA 9): online - US - NA1VSA105 (VSA 9): online - US - NA1VSA106 (VSA 9): online - US - NA1VSA107 (VSA 9): online - US - NA1VSA108 (VSA 9): online - US - NA1VSA11 (VSA 9): online - US - NA1VSA112 (VSA 9): online - US - NA1VSA113 (VSA 9): online - US - NA1VSA115 (VSA 9): online - US - NA1VSA116 (VSA 9): online - US - NA1VSA117 (VSA 9): online - US - NA1VSA12 (VSA 9): online - US - NA1VSA13 (VSA 9): online - US - NA1VSA14 (VSA 9): online - US - NA1VSA16 (VSA 9): online - US - NA1VSA17 (VSA 9): online - US - NA1VSA18 (VSA 9): online - US - NA1VSA19 (VSA 9): online - US - NA1VSA20 (VSA 9): online - US - NA1VSA21 (VSA 9): online - US - NA1VSA22 (VSA 9): online - US - NA1VSA23 (VSA 9): online - US - NA1VSA24 (VSA 9): online - US - NA1VSA25 (VSA 9): online - US - NA1VSA26 (VSA 9): online - US - NA1VSA27 (VSA 9): online - US - NA1VSA28 (VSA 9): online - US - NA1VSA29 (VSA 9): online - US - NA1VSA30 (VSA 9): online - US - NA1VSA31 (VSA 9): online - US - NA1VSA32 (VSA 9): online - US - NA1VSA33 (VSA 9): online - US - NA1VSA34 (VSA 9): online - US - NA1VSA35 (VSA 9): online - US - NA1VSA36 (VSA 9): online - US - NA1VSA37 (VSA 9): online - US - NA1VSA38 (VSA 9): online - US - NA1VSA39 (VSA 9): online - US - NA1VSA40 (VSA 9): online - UK - EMEAVSATRIAL07 (VSA 9): online - US - NA1VSATRIAL03 (VSA 9): online - UK - SAAS02 (VSA 9): online - UK - SAAS04 (VSA 9): online - UK - SAAS05 (VSA 9): online - UK - SAAS06 (VSA 9): online - UK - SAAS08 (VSA 9): online - UK - SAAS09 (VSA 9): online - UK - SAAS12 (VSA 9): online - UK - SAAS16 (VSA 9): online - UK - SAAS17 (VSA 9): online - UK - SAAS19 (VSA 9): online - UK - SAAS20 (VSA 9): online - UK - SAAS22 (VSA 9): online - UK - SAAS24 (VSA 9): online - UK - SAAS25 (VSA 9): online - UK - SAAS26 (VSA 9): online - UK - SAAS27 (VSA 9): online - UK - SAAS28 (VSA 9): online - UK - SAAS29 (VSA 9): online - UK - SAAS34 (VSA 9): online - UK - SAAS35 (VSA 9): online - UK - SAAS36 (VSA 9): online - UK - SAAS37 (VSA 9): online - UK - SAAS38 (VSA 9): online - UK - SAAS39 (VSA 9): online - UK - SAAS40 (VSA 9): online - UK - SAAS41 (VSA 9): online - UK - SAAS42 (VSA 9): online - UK - SAAS43 (VSA 9): online - UK - SAAS44 (VSA 9): online - UK - SAAS46 (VSA 9): online - UK - SAAS47 (VSA 9): online - UK - SAAS48 (VSA 9): online - UK - SAAS49 (VSA 9): online - UK - UKVSA109 (VSA 9): online - UK - UKVSA110 (VSA 9): online - UK - UKVSA111 (VSA 9): online - UK - VSA120 (VSA 9): online - UK - VSA129 (VSA 9): online - Aquila (VSA 9): online - Lynx01 (VSA 9): online - Andromeda02 - EU01 (VSA 9): online - EU - EUVSA01 (VSA 9): online - EU - EUVSA02 (VSA 9): online - EU - EUVSA03 (VSA 9): online - EU - EUVSA04 (VSA 9): online - EU - EUVSA05 (VSA 9): online - EU - EUVSA06 (VSA 9): online - EU - EUVSA07 (VSA 9): online - EU - EUVSA08 (VSA 9): online - EU - EUVSA09 (VSA 9): online - EU - EUVSA10 (VSA 9): online - EU - EUVSA11 (VSA 9): online - EU - EUVSA12 (VSA 9): online - EU - EUVSA13 (VSA 9): online - EU - EUVSA14 (VSA 9): online - EU - EUVSA15 (VSA 9): online - EU - EUVSA16 (VSA 9): online - EU - EUVSA17 (VSA 9): online - EU - EUVSA20 (VSA 9): online - EU - EUVSA21 (VSA 9): online - EU - SAAS01 (VSA 9): online - EU - SAAS03 (VSA 9): online - EU - SAAS07 (VSA 9): online - EU - SAAS10 (VSA 9): online - EU - SAAS11 (VSA 9): online - EU - SAAS14 (VSA 9): online - EU - SAAS18 (VSA 9): online - EU - SAAS21 (VSA 9): online - EU - SAAS23 (VSA 9): online - EU - SAAS30 (VSA 9): online - EU - SAAS32 (VSA 9): online - EU - SAAS33 (VSA 9): online - EU - SAAS45 (VSA 9): online - EU - VSA114 (VSA 9): online - EU-TRIAL1002 (VSA 9): online - EU-VSA128 (VSA 9): online - ELOQUIO (VSA 9): online - SYD2 - RSSPRM (VSA 9): online - SYD2 - VSA139 (VSA 9): online - SYD2 - VSA140 (VSA 9): online - SYD2 - VSA144 (VSA 9): online - SYD2 - VSA145 (VSA 9): online - SYD2-TRIAL1003 (VSA 9): online - AU - Genesis (VSA 9): online - AU - GONG001 (VSA 9): online - AU-OTA (VSA 9): online - US - Noc-Assist (VSA 9): online - US - Phoenix (VSA 9): online - US - RIM CE (VSA 9): online - US - RIM DQ (VSA 9): online - US - SAAS15 (VSA 9): online - US - TRIAL1001 (VSA 9): online - US - VSA118 (VSA 9): online - US - VSA119 (VSA 9): online - US - VSA121 (VSA 9): online - US - VSA122 (VSA 9): online - US - VSA125 (VSA 9): online - US - VSA126 (VSA 9): online - US - VSA130 (VSA 9): online - US - VSA131 (VSA 9): online - US - VSA132 (VSA 9): online - US - VSA133 (VSA 9): online - US - VSA134 (VSA 9): online - US - VSA135 (VSA 9): online - US - VSA136 (VSA 9): online - US - VSA138 (VSA 9): online - US - VSA141 (VSA 9): online - US - VSA142 (VSA 9): online - US - VSA143 (VSA 9): online - US - VSA146 (VSA 9): online - US - Wakanda (VSA 9): online - US-EBS01 (VSA 9): online - US-EDATECH01 (VSA 9): online - US-GSENTKASEYA01 (VSA 9): online - US-VSA123 (VSA 9): online - US-VSA124 (VSA 9): online - US-VSA127 (VSA 9): online - Leo06 (VSA 9): online - Leo45 (VSA 9): online - PHILKAS01 (VSA 9): online - Tatooine01 (VSA 9): online - Tatooine02 (VSA 9): online - Tatooine03 (VSA 9): online - Andromeda02 - US01 (VSA 9): online - Andromeda02 - US02 (VSA 9): online - Andromeda02 - US03 (VSA 9): online - Andromeda01 (VSA 9): online - Andromeda04 (VSA 9): online - CyberTek (VSA 9): online - Draco01 (VSA 9): online - US -RIM CE2 (VSA 9): online - US - CGSINC (VSA 9): online - US - ABCPES (VSA 9): online - US - Revan01 (VSA 9): online - US - Revan02 (VSA 9): online - US - ABCPES02 (VSA 9): online - US - RIM CE3 (VSA 9): online - Kaseya Software Deployment and Update (VSA 9): online - Software Catalog (VSA 9): online - US - RIM CE4 (VSA 9): online - backup.net (UTMSP): online - AU5 (Datto Workplace): online - CA3 (Datto Workplace): online - EU2 (Datto Workplace): online - EU4 (Datto Workplace): online - EU7 (Datto Workplace): online - EU16 (Datto Workplace): online - US1 (Datto Workplace): online - US6 (Datto Workplace): online - US15 (Datto Workplace): online - US8 (Datto File Protection): online - EU10 (Datto File Protection): online - EU11 (Datto File Protection): online - EU12 (Datto File Protection): online - AU14 (Datto File Protection): online - CA13 (Datto File Protection): online - US9 (Datto File Protection): online - US17 (Datto File Protection): online - Portal (Connectbooster): online - Payments (Connectbooster): online - Point of Sale (Connectbooster): online - Secure Payments (Connectbooster): online - Compliance Manager (GRC) (Rapidfire Tools): online - Compliance Manager (Legacy) (Rapidfire Tools): online - CyberHawk (Rapidfire Tools): online - Email2Ticket (Rapidfire Tools): online - Inspector (Rapidfire Tools): online - Network Detective (Rapidfire Tools): online - VulScan (Rapidfire Tools): online - Portal (Rapidfire Tools): online - Spanning Backup for O365 (Spanning): online - Spanning Backup for GSuite (Spanning): online - Spanning Backup for Salesforce (Spanning): online - Spanning Uniview Portal (Spanning): online - Agent Registration (Datto / Unitrends Endpoint Backup for PCs): online - Backup (Datto / Unitrends Endpoint Backup for PCs): online - Verification (Datto / Unitrends Endpoint Backup for PCs): online - Recovery (Datto / Unitrends Endpoint Backup for PCs): online - Login (Datto Partner Portal): online - Status Components (Datto Partner Portal): online - User Account Management (Datto Partner Portal): online - https://download.kaseya.com (downloads.datto.com): online - Backup (Endpoint Backup V2): online - Agent Registration (Endpoint Backup V2): online - Restore (Endpoint Backup V2): online - Manage (SaaS Alerts): online - Respond (SaaS Alerts): online - Reports (SaaS Alerts): online - Unify (SaaS Alerts): online - Fortify (SaaS Alerts): online - API (SaaS Alerts): online - Support KB (SaaS Alerts): online - Corporate Website (SaaS Alerts): online - US (INKY): online - EU (INKY): online - FRA3 - Frankfurt, DE (Unitrends Cloud Services): online - NA1 - Atlanta, GA (Unitrends Cloud Services): online - NA3 - Denver, CO (Unitrends Cloud Services): online - CAE2 - Montreal, CA (Unitrends Cloud Services): online - US - EAST (Unitrends Cloud Services): online - US - WEST (Unitrends Cloud Services): online - AUE2 - Sydney, AU (Unitrends Cloud Services): online - GBE2 - London, UK (Unitrends Cloud Services): online - DES01 - Munich, EU (Unitrends Cloud Services): online ## Last 90 days 1 incidents in 2 days tracked. No reported issues 0.0% of the time. | Started (UTC) | Severity | Incident | Duration | |---|---|---|---| | before 2026-09-26 12:07 | major_outage | Datto SaaS Protection - Backup performance degradation for M365 services affecting multiple pods/regions | ongoing | ## Other services having issues right now - [NÖN](https://stackpulse.app/services/non.md) (issue: Twilio SMS, Europe is degraded) - [SendGrid](https://stackpulse.app/services/sendgrid.md) (issue: SMS Delivery Delays from Twilio to Proximus Belgium) - [Twilio](https://stackpulse.app/services/twilio.md) (issue: SMS Delivery Delays from Twilio to Proximus Belgium) - [Teletype](https://stackpulse.app/services/teletype.md) (major_outage: Teletype, Main Service and 1 more are down) - All of them: https://stackpulse.app/outages.md StackPulse isn't affiliated with Kaseya. As JSON: https://stackpulse.app/services/kaseya.json