# Jira Software outage on 1 October 2026

> On 1 October, Jira Software had a major outage from 02:56 to 07:52 UTC (4 h 55 min), in which scheduled and background jobs such as automations, notifications and email-to-ticket processing were delayed or missed. The status page's own updates said interactive use was unaffected, and that the impact started earlier and ended sooner than the incident was open, running from 01:00 to 07:25 UTC. The status page attributed it to an unexpected volume of scheduled tasks overwhelming a shared job scheduling platform, and Confluence, Bitbucket and Jira Service Management also had problems at the same time.

- Service: [Jira Software](https://stackpulse.app/services/jira-software.md)
- Severity: major_outage
- Title on the status page: Job processing and scheduling is degraded affecting multiple Atlassian products
- Started: 2026-10-01 02:56 UTC
- Ended: 2026-10-01 07:52 UTC
- Lasted: 4 h 55 min
- Incident open on the status page: 02:55–07:51 UTC
- The status page's incident: https://stspg.io/037ndsk7y1d4
- Page: https://stackpulse.app/services/jira-software/outages/2026-10-01-0256

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| Automation for Jira | partial outage | 2026-10-01 02:55 | 2026-10-01 03:47 |
| Notifications | partial outage | 2026-10-01 03:47 | 2026-10-01 05:00 |
| Notifications | degraded performance | 2026-10-01 05:00 | 2026-10-01 07:51 |

## At the same time

- [Stripe](https://stackpulse.app/services/stripe.md): issue from 2026-10-01 02:39 UTC
- [Confluence](https://stackpulse.app/services/confluence.md): major_outage from 2026-10-01 02:56 UTC
- [Bitbucket](https://stackpulse.app/services/bitbucket.md): major_outage from 2026-10-01 02:56 UTC
- [Jira Service Management](https://stackpulse.app/services/jira-service-management.md): major_outage from 2026-10-01 02:57 UTC
- [Wix](https://stackpulse.app/services/wix.md): major_outage from 2026-10-01 05:18 UTC
- [Aircall](https://stackpulse.app/services/aircall.md): major_outage from 2026-10-01 05:37 UTC
- [Atlassian Support](https://stackpulse.app/services/atlassian-support.md): issue from 2026-10-01 07:06 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with Jira Software.