# Jira Product Discovery outage on 2 November 2026

> On 2 November, Jira Product Discovery had a major outage from 00:11 to 00:39 UTC (28 minutes), during which fields were missing from Jira work items for some users, affecting the "Create and delete fields" component as well as searching and automations on those fields. The status page said a potential configuration change appeared to have caused the issue and was reverted, with recovery starting by 00:25 and full operation confirmed at 00:38. Jira Software, Jira Work Management, Jira Service Management and Musixmatch also had problems at the same time.

- Service: [Jira Product Discovery](https://stackpulse.app/services/jira-product-discovery.md)
- Severity: major_outage
- Title on the status page: Fields missing across Jira Work Items for some users
- Started: 2026-11-02 00:11 UTC
- Ended: 2026-11-02 00:39 UTC
- Lasted: 28 min
- Incident open on the status page: 00:10–00:38 UTC
- The status page's incident: https://stspg.io/1yc99rlr2m30
- Page: https://stackpulse.app/services/jira-product-discovery/outages/2026-11-02-0011

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| Create and delete fields | partial outage | 2026-11-02 00:10 | 2026-11-02 00:38 |

## At the same time

- [Musixmatch](https://stackpulse.app/services/musixmatch.md): issue from 2026-11-01 23:21 UTC
- [Jira Work Management](https://stackpulse.app/services/jira-work-management.md): major_outage from 2026-11-02 00:11 UTC
- [Jira Software](https://stackpulse.app/services/jira-software.md): major_outage from 2026-11-02 00:11 UTC
- [Jira Service Management](https://stackpulse.app/services/jira-service-management.md): major_outage from 2026-11-02 00:12 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with Jira Product Discovery.