# Greenhouse outage on 16 October 2026

> On 16 October, Greenhouse had a major outage affecting its HRIS Link UKG Pro onboarding integration that began at 22:44 UTC and lasted 5 h 47 min, ending at 04:31 UTC on 17 October. The status page marked the incident resolved at 04:24 and reported that some customers' new hires failed to sync to UKG; it said a fix was in place at 02:01 and that pending hires would be resent to UKG. Several other services, including 1Password and Hudl, also had problems during the same period.

- Service: [Greenhouse](https://stackpulse.app/services/greenhouse.md)
- Severity: major_outage
- Title on the status page: Onboarding UKG Pro Issues
- Started: 2026-10-16 22:44 UTC
- Ended: 2026-10-17 04:31 UTC
- Lasted: 5 h 47 min
- Incident open on the status page: 22:44–04:24 UTC
- The status page's incident: https://stspg.io/53pvl95w8yb1
- Page: https://stackpulse.app/services/greenhouse/outages/2026-10-16-2244

## What broke when (UTC)

| Component | Status | From | To |
|---|---|---|---|
| HRIS Link - HRIS Link - UKG | partial outage | 2026-10-16 22:44 | 2026-10-17 04:24 |

## At the same time

- [Epic Games](https://stackpulse.app/services/epic-games.md): issue from 2026-10-16 22:21 UTC
- [Musixmatch](https://stackpulse.app/services/musixmatch.md): issue from 2026-10-16 22:53 UTC
- [1Password](https://stackpulse.app/services/1password.md): major_outage from 2026-10-16 23:46 UTC
- [Hudl](https://stackpulse.app/services/hudl.md): major_outage from 2026-10-17 01:43 UTC

Problems at the same time are a clue, never proof that one caused another.

Stackpulse isn't affiliated with Greenhouse.