# Exotel status

> Major outage reported. Exotel reports a major outage: Partial System Outage. Source: Exotel's official status page, https://status.exotel.com/

- Status: major_outage (Partial System Outage)
- Since: 2026-09-26 12:05 UTC
- Checked: 2026-09-27 23:24 UTC, every 5 minutes
- Page: https://stackpulse.app/services/exotel

## Components (47)

- Dashboard (my.exotel.com): online
- Incoming SMS: online
- Outgoing SMS: online
- WhatsApp: online
- India (Other Clusters): online
- International (Other Clusters): online
- India (IN1) (Contact Center (ECC)): online
- UAE (AE1) (Contact Center (ECC)): online
- Indonesia (ID1) (Contact Center (ECC)): online
- Saudi Arabia (SA1) (Contact Center (ECC)): online
- Spinny (Contact Center (ECC)): online
- App1 (Contact Center — On-Prem (ECC 4.x)): online
- App4 (Contact Center — On-Prem (ECC 4.x)): online
- App5 (Contact Center — On-Prem (ECC 4.x)): online
- App8 (Contact Center — On-Prem (ECC 4.x)): online
- App9 (Contact Center — On-Prem (ECC 4.x)): online
- App10 (Contact Center — On-Prem (ECC 4.x)): online
- App11 (Contact Center — On-Prem (ECC 4.x)): online
- App13 (Contact Center — On-Prem (ECC 4.x)): online
- App14 (Contact Center — On-Prem (ECC 4.x)): online
- App15 (Contact Center — On-Prem (ECC 4.x)): online
- App16 (Contact Center — On-Prem (ECC 4.x)): critical
- App17 (Contact Center — On-Prem (ECC 4.x)): online
- App24 (Contact Center — On-Prem (ECC 4.x)): online
- Fusion (Contact Center — On-Prem (ECC 4.x)): online
- Karnataka (Incoming Calls): online
- Tamil Nadu (Incoming Calls): online
- Mumbai (Incoming Calls): online
- Delhi (Incoming Calls): online
- Gujarat (Incoming Calls): online
- Kerala (Incoming Calls): online
- Andhra Pradesh (Incoming Calls): online
- Pune (Incoming Calls): online
- Rajasthan (Incoming Calls): online
- Madhya Pradesh (Incoming Calls): online
- West Bengal (Incoming Calls): online
- Karnataka (Outgoing Calls): online
- Tamil Nadu (Outgoing Calls): online
- Mumbai (Outgoing Calls): online
- Delhi (Outgoing Calls): online
- Gujarat (Outgoing Calls): online
- Andhra Pradesh (Outgoing Calls): online
- Pune (Outgoing Calls): online
- Rajasthan (Outgoing Calls): online
- Kerala (Outgoing Calls): online
- Madhya Pradesh (Outgoing Calls): online
- West Bengal (Outgoing Calls): online

## Last 90 days

1 incidents in 2 days tracked. No reported issues 0.0% of the time.

| Started (UTC) | Severity | Incident | Duration |
|---|---|---|---|
| before 2026-09-26 12:05 | major_outage | Partial System Outage | ongoing |

## Other services having issues right now

- [NÖN](https://stackpulse.app/services/non.md) (issue: Twilio SMS, Europe is degraded)
- [SendGrid](https://stackpulse.app/services/sendgrid.md) (issue: SMS Delivery Delays from Twilio to Proximus Belgium)
- [Twilio](https://stackpulse.app/services/twilio.md) (issue: SMS Delivery Delays from Twilio to Proximus Belgium)
- [Teletype](https://stackpulse.app/services/teletype.md) (major_outage: Teletype, Main Service and 1 more are down)
- All of them: https://stackpulse.app/outages.md

StackPulse isn't affiliated with Exotel. As JSON: https://stackpulse.app/services/exotel.json